Feature Layer No Longer Presenting Data

Question

After the update on Thursday, one of our feature layers is no longer providing its table on the data page. The page remains blank, though it does say the layer is being updated when data is provided to it through a Web App. Our views based on this layer are also functioning, but we need this layer to power a task that provides the gathered data to another website. Since the table has become "unviewable", the task we are running cannot extract the data. We're currently at a loss on what to do and it is leaving one of our applications dead in the water for our business.

JeremyBrown4 · Answer

Just wanted to send an update on this in case it helps anyone else reading this post. When I opened the Visualization tab for the layer in question, the save option immediately showed a blue dot as if changes had been made. I went ahead and saved from the Visualization tab and the layer is function normally now.

MayaZelaya · Answer

* In visualization, the table comes up but it is not up to date and stopped at 6/10 (unsure why). Plenty of new data has come in since and is viewable in our views built off the layer. 
* This hosted layer was created from a service definition. Though I don't know any additional prior history to the fullest since I was given these layers long after they were created. 
* I'm not completely sure, but I do not believe so.

I have placed a request in as well that references this post.

Taylor McNeil · Answer

Hi @MayaZelaya & @JeremyBrown4 ,

Sorry to hear that you're experiencing an issue. A couple questions:

- Does the table still display in Map Viewer or the Visualization tab when you look at the data?

- How were these services created? Anything special? Just publish from a file, etc.?

- Do these services have item data saved to them? If yes, does the item data include references to all the layers and tables in the service in the response?

Regardless, I would suggest opening a support case so we can take a closer look and try to address this for you in a timely manner.

Thanks,

Taylor