最近の更新以来、ArcGISを使用できません

Question

私のシングルユースライセンスは最近更新されました。しかし、ArcGISを起動しようとすると、ユーザーに割り当てられたライセンス数が組織で利用可能なライセンス数を超えているというエラーメッセージが表示され、管理者に連絡して再設定するように指示されます。私の知る限り、私は組織の管理者です。これをどう修正すればよいですか？

GemBCastillo · Answer

I have the same problem with ArcGIS Pro 3.6. Apart from that, before my ArcGIS Pro expired, I renewed, only to find that for 2026-2027 it automatically renewed, so now I have two years subscription each having a Download. If I need to download which one should I use?

IJsbrandGroeneveld · Answer

Are you using ArcGIS for Personal Use?  The User Type included with ArcGIS for Personal Use changed from Professional Plus to Personal Use. Can you sign into ArcGIS Online (https://arcgis.com) and change the User Type of your account?

ThomasHoman · Answer

Would this be ArcMap, ArcGIS Pro, or online only that you are having problems with?

ArcMap (typically being versions of 10.x) has been fully retired/deprecated so new licenses are not being issued. In this case you would have to contact sales or support to see what your options are.