My program is developing ArcGIS dashboards with record-level health data. We only want users to access the data through the app. This is possible by following this workflow: https://support.esri.com/en-us/knowledge-base/how-to-limit-access-to-secured-hosted-services-or-map-s-000017029
My Esri account has a username and password, so I can do this successfully. However, my employee has a newer Esri account in my organization and he uses SSO login. So when he gets to step 3B, he doesn't know how to move forward. What would you do?