GIS Request Management power automate email

Question

Hi,

I am trying to configure the Request Management Solution to send emails with Power Automate but have run into an issue setting up the flow. I am following the instructions at https://doc.arcgis.com/en/arcgis-solutions/latest/reference/configure-gis-request-management.htm and at step number 19 it says to click Body as the output from the previous step. I do not get the option for Body, all I see is Events and Events Item.

I have the Power Automate premium licence and my connection to ArcGIS Enterprise all seems to work. Can anyone suggest what I might have missed?

Thanks,

Stephen

DanielWickens · Answer

OK, I'll send you a DM to set up a screenshare.

StephenKing3 · Answer

@DanielWickens yes, I can confirm that I have followed those steps. I have also tried setting up the ArcGIS Enterprise Connector before beginning the flow and during creating the flow and get the same result. For the GIS_Activities and GIS_Requests, I have both of those properties enabled, although 'Keep track of changes to the data' is greyed out (but enabled). I have tried re-enabling but this hasn't made a difference. Thanks again.

DanielWickens · Answer

OK, just want to verify a few things:

* You followed these steps to set up the ArcGIS Enterprise Connector
* You checked on 'Enabled editing' and 'Keep track of changes to the data' on the GIS_Activities feature layer and GIS_Requests feature layer view
* You chose 'GIS_Requests / GIS_Activities' for the Feature Layer parameter in the ArcGIS Connector.

Can you make sure all of these are true before we set something up to dig in further.