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ArcGIS Pro Locator Properties not showing settings, just "Loading..."

Stephen_Usmar

Hi, when opening the Properties for a Locator none of the settings ever load or able to be modified. All I get are a "Loading..." dialog that never returns anything (see image).

Any suggestions on how to fix this would be appreciated.

Locator Properties settings

Locator_Pro_Loading.JPG

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Shana Britt

Susan:

If you have ArcMap available to you, create the locator in ArcMap and add the locator to Pro. Do you get the same behavior accessing the Properties? Also, for the existing locator created in Pro, if you have ArcMap, you should be able to adjust the setting you need and use the locator in Pro.

Do others in your organization have the same problem? If a different user signs onto your machine do they encounter the same problem?

SusanHeinrich

Hi John,

I have created another user and I am having the same problem. I have also uninstalled and reinstalled the software and have completed all of the updates... and I still have the same problem.

Thanks for the suggestion - any other ideas?

Thanks

Susan

JohnPlunkett

Can you create a new local user on your computer

Open ArcGIS Pro and create a locator and do the properties appear?

Stephen_Usmar

The locator was produced using Pro version 2.0.1 and the GeoDB and feature classes produced using this version.

shan_sarkar

Stephen,

Thanks for answering the questions.

What version of ArcGIS Pro was used to create the address locator?

The geodatabase which contains the feature class, was it also created using ArcGIS Pro?

Just a side note when you use the address locator for geocoding addresses it only accepts address as an input you will be be able to set specific fields as output.

You may refer Geocode Addresses—Help | ArcGIS Desktop

~Shan

Stephen_Usmar

Hi Shan

Thanks for responding, answers as follows:

How was the address locator created?
Using ArcGIS Pro Create Address Locator tool tool
What address locator style is used for this address locator?
Single Field
Apart from viewing the properties are you able to geocode addresses?
Yes, I can geocode addresses but as I cannot set the parameters it does include the RefID data that I need to include in the output.
Is your address locator stored within a database or in a file folder?
In a file folder
If it is a database what kind of a database are you using to store it in?
Just using a GeoDatabase in Pro
If you are storing the address locator in a file folder the address locator accessible locally on your machine?
Yes, stored locally and is accessible.

shan_sarkar

Stephen,

It will be great if you can provide the following information.

How was the address locator created?
What address locator style is used for this address locator?
Apart from viewing the properties are you able to geocode addresses?
Is your address locator stored within a database or in a file folder?
If it is a database what kind of a database are you using to store it in?
If you are storing the address locator in a file folder the address locator accessible locally on your machine?

~Shan

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