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Trial CityEngine - Authorizing failed OSX 10.8.2

RomanSeiler1

Hi.
I tried to install the trial of CityEngine several times on mac osx 10.8.2.
Every time it failed, after entering the authorization number the authorization wizard gives no response. Is this a known issue?
Roman

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CarlBjörndal

hi,

support should know this type of licensing issue by now.

please you send a mail to support@esri.com.

cheers !

Thank you. I have sent them a mail, but I guess that they will respond on Monday...

MatthiasBuehler1

hi,

support should know this type of licensing issue by now.

please you send a mail to support@esri.com.

cheers !

CarlBjörndal

I am also having problem with freeze while trying to authorize.

OSX 10.8.5

I should clarify that this is the 30-days demo.

MatthiasBuehler1

Hi !

Send me a PM with your mail address and MAC Address of the machine you want to install CE on.

( ethernet MAC address )

I'll then get back to you ..

Matt

LeandroFreitas1

Hi Mattias, that would be awesome! I'll wait for your instructions.

Thanks

Leandro

MatthiasBuehler1

Hi,

We're still tracking this issue down. This seems to be a specific bug.

I guess currently, until this is resolved, I can only issue you a time limited CityEngine 2011.2 license to test.

Let me know if you're interested ..

Matt

LeandroFreitas1

Hi, I have the same problem! After I enter the evaluation number the process crashes.

Can you help me? My email is leandro@frontplan.com.br

Thanks!

MatthiasBuehler1

Hi !

Ok, can you PM me your mail address ?

m.

RomanSeiler1

Hi Matt.
I'm located in Switzerland.
R.

MatthiasBuehler1

Hi Roman !

I've not heard from this before.

Where are you located (country) ?

Let me know, then I can organize someone to help you.

Matt

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