Delete myself from organization by mistake

Question

I accidentally removed myself from my organization account in My Esri, and I am the sole administrator for this organization. As a result, I am unable to access or manage the account. I’ve attempted to contact ESRI north Affrica Support but haven’t received a resolution yet. Could someone from ESRI or the community please advise on how I can regain access to my organization account?

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JesseCloutier · Answer

@AbdallahMahmoud, I shared your experience with our Esri Accounts team and they directed the message to your local distributor as they're the correct resource for helping you get reconnected. All the best in getting things resolved quickly!

CodyPatterson · Answer

Hey @AbdallahMahmoud

For something like this, I believe ESRI support will be the only path. This will require some administrative work to assign you back, more than likely involving some verification that you are the owner, including payments, invoices, things of that nature. Hopefully you get it back up and going!

Cody