Borrow Named User ArcGIS Pro & Offline Survey123 During Upgrade

MuhammadNaufalIhsan

Hello guys,

I have 2 questions related to enterprise version upgrade:

1. I have an ArcGIS Pro with named-user license connected to Enterprise 10.9.1. I want to upgrade it to 11.4 which there will be some downtime during the upgrade. If I borrow/make the license offline during the upgrade, will there be any problem?
2. If I use survey123 offline submission during the downtime, will the survey synchronize after the upgrade ends and the enterprise is active again?
   
   Regards,
   
   Naufal

s.schuette_ct

Hi Naufal,

1) 10.9.1 Named User Licenses are checked out through Portal at the license server. In 11.4 Licenses are directly managed through Portal, the license server is out of the loop.
Since you get a new Portal license that has the ArcGIS Pro licenses included, I assume there will be no conflict. However there could potentially be a problem returning the checked out license. Problem: Unable to Return an Offline ArcGIS pro Named User License I don´t exactly know how 11.4 would handle Pro licenses checked out at the license server. Returning the license could work, since ArcGIS Pro is communicating with both Portal and license server in the back end.
Best set the "Numbers of days" to check out for offline use to a few days, that cover your upgrade time, then the license will auto reset.

 

 

2) Offline submissions should sync without problems with Enterprise when it is up and running again, as the service and portal URLs remain unchanged.