GMSA's running ArcGIS Monitor Agent (2024.0)

Question

@GeoJosh  ,

Did the ability to use Group Managed Service accounts to run ArcGIS Monitor agents stop at 2024.0?

CharlotteNCIT · Answer

Hey @GeoJosh ,

I have already tried #2 with our original domain account and have switched over to the gmsa. The service will start but the Monitor Agent background process will not spin up.

I can easily installed 2023 or earlier and install/run the agent without any issues using the same gmsa on the same servers.

GeoJosh · Answer

@CharlotteNCIT,

We are not able to reproduce this behavior in house. Two action items here:

1. Submit a case with Esri Support to investigate further.

2. Install as another account (domain or local, non-gMSA), then manually switch the service account via Windows Services if the installation is successful. =

Thanks,

Josh

CharlotteNCIT · Answer

Thats what I receive when I use the gmsa to install the Monitor Agent @GeoJosh