In the Add Data widget when I upload a file said that the maximum record limit is 1000, is there a way to upload more than 1000 records?
Yes. When publishing the service there is a record limit filed that is set to 1000 by default.
Set map service properties—Documentation | ArcGIS Enterprise
Can the publisher change that limit? How?
Carlos,
The 1000 record limit comes from the map or feature service limit set when the publisher publishes the service.
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