Creating Map Failed Error

JoshBillings

Hello,

I have a web application created using Experience Builder. All of a sudden, a user is experiencing a "Creating Map Failed" message when try to access the web application. The user has been using this application for the past couple months with no issue. We have tried clearing the browsing data/cache with no luck. A screenshot of the browser error can be found below.

I (the creator of the experience builder) can access this web application with no issues and it doesn't seem to affect any other users.

Thanks,
Josh

 

Jeff.Thompson@arlingtontx.gov_arlingtontx

Most likely the issue has to do with the sharing settings on the webmap. Make sure that the webmap is shared publicly, to the organization, or with the correct groups, whatever is appropriate for your application and that the user has the correct credentials to view it.