Add Member

Question

When I try to add a member it appears nothing on "Choose Methods" page

pls help for this

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MiguelParedes · Answer

Greetings @SamehMahmoud77

In addition to the suggestion from @ArchitSrivastava of clearing the browser cache, I would suggest:

* trying from an Incognito window (Chrome) or Private window (Edge)
* trying from an alternative browser.

Let us know if any of the above helps.

ArchitSrivastava · Answer

Hello @SamehMahmoud77

Including the answer to the queries by @JessicaLM. It would also be helpful if you share the following (If possible):

* Screenshot of the "Console" Tab of "Developer tools * https://support.google.com/docs/thread/1873663/collecting-console-logs-chrome-browser-only?hl=en

* We traffic HAR logs * ref : https://support.google.com/admanager/answer/10358597?hl=en

Additionally, have tried clearing the browser cache and trying to "Add member" after that.

Hope it helps!

-Archit

JessicaLM · Answer

Hi there,

If you could provide a bit more information I would be happy to help you.

1. What version of ArcGIS Enterprise are you using?

2. Can you consistently reproduce the issue?

3. When did this start happening?

Thanks,

Jessica