Wondering if this new Illustrator update is good to download and compatible with the plug-in, or will 3.3 only work with 27.0?
I have uninstalled and reinstalled both the newest Illustrator version and the plugin, and I still get the blank screen when I try to log in through my company's Arcgis Online account. Any tips?
@RobRoyall
Could you try deleting the m4cc configuration folder from your user profile and restart Illustrator? The folder is located at
C:\Users\<username>\AppData\Roaming\m4cc (Windows)MacOS/Users/<username>/Library/Application Support/m4cc (macOS)
Please let me know if you still have a problem signing in.
Best,
Xingdong
Maps for Adobe Team
I am also having this issue since the update, I deleted the m4cc configuration folder, but still have not had any luck. I'm able to sign in, but the maps continue to be blank.
サインインしたメンバーは投稿、更新のフォローなどができます。初めてですか?無料アカウントを登録してください。
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