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App crashes on point collection

ccowin_odfw

Hello,

I had a user report that he couldn't download an offline area. I jumped into the Field Maps web app and noticed the base map was depreciated and was causing some issues. So I removed and replaced it in the web map and was then able to download the map but now when I try and collect a test point the app just crashes completely.

I've tried removing layers one by one from the web map, but it is still crashing. I inherited this project so really don't want to have to recreate everything as I don't really know how it was done and fear it might be opening a can of worms that I don't know how to deal with.

Any thoughts would be appreciated, thanks!

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Anonymous User

Thanks @KevinBurke, that has fixed it. They were editable in the hosted feature layer but after doing a schema refresh the hosted feature layer views (hflv) were updated to make the GPS metadata fields non-editable. I Reset to source the hflv fields so they inherit the source feature layer's settings.

KevinBurke

Hi @Anonymous User thank you for sharing that error log. As it shows the crash exception is due to the field called `ESRIGNSS_RECEIVER` (Receiver Name) GPS metadata field being set to read-only as oppose to editable.

In general when a new feature is captured at your current GPS location, any GPS metadata fields are populated with values. Therefore because that field is not editable, the app crashes. This does not happen on iOS. In that case only the editable GPS metadata fields are populated.

Would you be able to make that field editable and republish the data?

Thanks

-Kevin

Anonymous User

@ccowin_odfw would be interesting to know if the log is showing a similar behaviour. You can turn on logging by tapping the Profile icon at the top of the Maps page, scroll to Troubleshooting and enable Logging. Carry out the test again and then go back to the same location to View Logs. From the top of that , there's the share icon for emailing etc.

ccowin_odfw

Mine is slightly different, when I click the "+" it opens the pullup to select an animal but then freezes and eventually crashes.

Anonymous User

@KevinBurke we've only got a Prod version of these maps/services. I've attached a log file (user details replaced with XYZ) taken after two crashes.

Same workflow was working fine with prior version of Field Maps. Repo steps are simple, once a user taps the + button, picks the layer they wish to add data to, and then taps Add Point the app crashes.

Thanks

FieldMaps_22.4.0_Android_log7920750895942467418.txt

Form 1.xlsx

ccowin_odfw

Unfortunately, I can't share directly as it is protected data, and would need to have a data-sharing agreement in place. Will try and recreate the environment with unprotected data.

This crash is happening on both 22.4.0 and the previous version for me, but only today. I tested this with another user last week and it was working fine and the crash has only occurred on iOS.

KevinBurke

Hi @ccowin_odfw and @Anonymous User

Thank you for reporting this behavior. Would either of you be able to share data with us to reproduce the behavior on our end?

If so, could you please share the map/services with the `ArcGISFieldMaps` user account in ArcGIS Online along with some repro steps.

Also, just for clarification, you were not seeing this crash using the same data and workflow prior to the 22.4.0 release?

Thank you very much.

ccowin_odfw

It seems to be the opposite for me, Android was working fine and iOS is what is crashing.

Anonymous User

We're seeing the same issue with the latest version 22.4.0 on Android. With iOS it's working fine on both an iPhone and iPad.

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