Tracker last known location update causing Field Maps to fail

Question

Our field staff are using Field Maps with Tracks enabled on Trimble TDC 600s and with offline maps. Several folks have reported Field Maps suddenly failing during collection of a new record. They have to restart the app and begin collecting the record again. It happens 10 or so times in full working day. Attached are two screen shots: the first shows the error when Field Maps fails, and the second shows the error log after restarting the app.

field_maps_crash.jpg

Track_update_error.jpg

Mitch_East · Answer

They are collecting new features in offline maps. The entry form has some simple conditional visibility expressions.

Mitch_East · Answer

Ok thanks. We will install that update and see how it does.

ColinLawrence · Answer

@Mitch_East I echo Aaron's comment about the app version; please let us know if you experience the same issue on version 22.2

I also wanted to get some clarification on the workflow that the field crews are doing when they experience this behavior - the failure with collection. Are they collection new features, editing existing features, adding attachments, etc? Thanks

Colin