使用状況データが見えません

Question

私たちはLeafletをleaflet-providersプラグインと共に使用しており、プロバイダーとしてEsriを利用しています。APIキー（デフォルトのAPIキー）は、https://developers.arcgis.com/で開発者アカウントを登録して取得しました。<\/P> あるウェブサイトで本番環境での使用を開始しており、すべてのウェブサイトで使用した場合のコストを見積もるために、どれだけのタイルをリクエストしているかを確認したいと思っています。価格情報と私の使用量の推定によると、無料枠内に収まるようですが、完全には確信が持てません。<\/P> そこで、Dashboard -> API Keys -> Default API key -> Usage に行きましたが、「グラフ化するにはデータが不十分です」という空白のページしか表示されません。私たちは1日あたり約1,000回のマップビューを行っており（正常に動作しています）、それはグラフ化するには十分なデータだと思います。<\/P> 何か見落としているのでしょうか？<\/P> Jawg.ioではまったく同じことをすると、自分のアカウントのダッシュボードにすぐに詳細なグラフが多数表示され、使用状況は発信元ごとに分解されています。なぜEsriではこんなに複雑なのでしょうか？<\/P>

webventure · Answer

> I would suggest that you first double-check that the API Key that you are using on your site is the one for which you're checking the dashboard

Yes it is, I double checked, and it's the only API key that I have. If I was using any other API key (which does not exist) it would either not be working, or it would mean that it can work with any random string.

>  I would suggest reaching out to support

I tried that and can't seem to figure out how to contact them other than by phone. (Which is why I ended up writing here).

I followed that "Request permissions" link but I can't even understand what that's about.

It says I need to "connect to my organization" which seems to involve asking my organization for permissions for something. I created this account on behalf of my organization. I thought I would just start trying it out with the free tier and then ask my boss to enter credit card information and upgrade to a paid plan when we are ready to go into production (assuming we can figure out the price which doesn't seem to be an easy task).

GavinRehkemper · Answer

Hi webveture, thanks for the question.

I double-checked my account, and here is the dashboard for the API Key I'm using on a website I run (https://latlonlocate.com/) :

As you can see there, this page gets very little traffic but I'm still seeing the daily stats. If your site is getting 1000 views per day I would expect you to see a graph like this too.

Given all that, I would suggest that you first double-check that the API Key that you are using on your site is the one for which you're checking the dashboard. Go to your site and find the API Key you're using. Then go to https://developers.arcgis.com/api-keys and find the entry for that API Key - you might not be using "Default API Key."

If that doesn't help, I would suggest reaching out to support to see if there's an issue with your account. You can reach support here: https://developers.arcgis.com/support/ ("Contact technical support").