Hello,
We encountered a very confusing incident with Field Maps today. We don't know how it occurred so just going to go through it hoping someone can provide some suggestions.
My colleague prepared a map for our field crew yesterday. Layers are owned by different people in our organization (him and I). He was able to add sample data to the data collection layer. He also checked "allow to use in Field Maps" in map settings. Everything worked fine.
This morning I was notified that the field crew cannot see it in Field Maps. Turned out the "allow to use in Field Maps" became unchecked overnight (issue No.1).
After turning the option on I also moved the map to a different group. Shortly afterwards one technician told me that none of the layers would load for her while working fine for the other two people. (issue No.2).
I went through the layers and found one remained in the original group despite the map being shared to a new one (issue No.3). After fixing the sharing it showed up in Field Maps.
But nothing we tried worked for the two remaining layers. We also found editing was disabled for the data collection layer. There was no "Collect here" option in Field Maps, although editing was turned on in the layers settings (issue No.4).
In the end we had to make a new map. Same layers were used, and everything was functional again.
Please advice on what might have caused this, and what we can do to avoid future incidents.
Thanks!
