I have a network dataset and a layer with stops. When I try to create a Route under Network Analysis. it keeps giving me 9 stops and the attributes are empty. I tried to change the network data source and it shows that i did. But it still creates empty stops and throws a "9" under the symbology.
I assume you're referring to ArcGIS Pro. In ArcGIS Pro, when you initially add stops to a Route analysis layer (either using Add Locations or with the manual Editing tools), the symbology will show a number 9. After you solve the Route layer, the stops will be assigned an order (which you can see in the Sequence field in the Stops attribute table), and the symbology will update to show the number in the Sequence field.
To better understand the correct workflow for solving a route, please run this tutorial: Tutorial: Create routes—ArcGIS Pro | ArcGIS Desktop
Ok great so once I try to create the route using "Best" it just keeps on spinning, like its caught in a loop? no information back as to why
You haven't really given me enough information to understand your workflow, so it's hard for me to guess what the problem might be. Can you write out the specific steps that got you to this point? And what data are you using (how many stops, what network data source, etc.)?
Yes I have a network dataset of our city roads that is already in place. its the same one we use to create a route from in ArcMap. Using new water meters as stops. This works every week in the past. Trying to use it in pro now. Make sense? Its the streets network from the area. I realize that is general but if it works in arcmap using network an. ext why wont it work in pro? Wanted to get this to wok in pro so that I can post it online and use navigator
Okay, that seems reasonable. Can you write down step-by-step what you did that got you to the problem? I'm sure there's just a simple mistake in your workflow. Once we figure that out, I'm sure it will work fine.
I haven't forgotten! Do you know why in Pro when you click and drag the Network_Dataset_ND file it will not pull over the rest of the features? I'm wondering if its a related problem
I add all features to the N Dataset and the points I want to use as stops
I then under analysis >Network Analysis>Route - it creates the stops (9) thing
Click Route Tab>Import Stops button> My stops are called the following
now that I click run.. it rusn but doesn't stop running...
That workflow seems okay.
To answer your first question: When you drag and drop a network dataset into the map, it does not add the network source feature classes to the map. In ArcMap, it would ask you every time, which we thought was annoying. For Pro, we just disabled that behavior, so this is expected.
As far as the workflow, everything you've done is correct, but for some reason the Add Locations tool is taking forever. Sometimes we see this if the network dataset's source feature classes or the the points you're locating don't have a spatial index. It takes a really long time to calculate the network locations if the features aren't indexed.
For each source feature class of your network dataset, find it in the geodatabase in the Catalog pane, right-click and open the Properties, and go to the Indexes tab. Check what's under the "Spatial Index" part and calculate it or re-calculate it as necessary.
If that's not the problem, then I don't really know what to tell you. You should probably call Esri Support so they can examine your data and workflow in detail.
Thanks I can do that.. Should I be looking harder in the Geoprocessing under Field Mappings? 2 choices use Geometry or use network location fields. then under property and field the options
I never selected much of any of that in arcmap but admittedly I wasn't the big route person in my dept.
No, the tool should run reasonably quickly no matter what field mappings you use. Unless you've purposefully pre-calculated location fields (and if you don't know what they are, my guess is you haven't), you should load using geometry.
and I'm a right that under Sequence I should use Find Best to calculate all that real world data my network already has? I don't want current because it just used the ID #'s which is pointless for time efficiency
Oh, I'm sorry, I mis-read your previous post. I thought you were saying that Add Locations wasn't finishing, but I see now that you're saying that Solve isn't finishing.
The question is: how many stops do you have? If you have thousands of stops, it's possible that the problem is just too large for finding the best route. The Route solver has to do a lot of work to find the optimal order of the stops, and it starts to become really difficult with large numbers of stops.
Does this exact same problem solve successfully in ArcMap (same input stops, still reordering stops to find the best order)? If so, and if it doesn't solve successfully in Pro, then I would consider this a bug. If it doesn't solve in either, then it might simply be that the problem is too large, and you need to break it up somehow.
Hi Bill,
You don't need to be the admin. For the account, there should be someone (or multiple someones) who is designated as the contact for Esri Technical Support. That person(s) can either start a chat, call Esri Technical Support (1-888-377-4575), or create a case online from their MyEsri account.
If you are the contact for Esri Technical Support, you should be able to tell by logging in to your MyEsri account. If you are the contact, you should see something like a Support section and in there you'll see a button for logging a case. Alternately, as long as you know your customer number, you can call in to Support and try to create a case. If you aren't the contact, the receptionist who helps you can tell you who is. And even if you aren't the Support contact, you can still get a case. The person who is the contact will get the case but they can have you as the secondary contact on it and specify that all communication be with you. So there are plenty of options.
If you still have trouble with getting a case, please let me know and I'll see what I can find for you.
Regards,
Rachel
Thanks Rachel;
Would the person who actually get to the technical stuff need to be able to see the data live or something? Trying to prepare but I don't know if they can remote into across my network anway
It would help them to see your data. If you can't do a screenshare, then are you able to send them a copy of your stops? If you have to remove some fields from it to sanitize it, that's fine. The more information you can provide, the better.
-Rachel
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