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spatiotemporal datastores not appearing in Geoevent server after upgrade to 11.3.

KannanSundaresan

when trying to open the hosted services getting Error: Service 'claims_bds_new' does not exist.
Code: 500

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Accepted answers

KannanSundaresan

Thanks! This worked like Charm.

JakeSkinner

Yes, you should be able to initiate this from any of the machines and the data will copy to the others.

All comments

JakeSkinner

@KannanSundaresan this is a known issue. Take a look at the attached zip file that contains a script and document on how to update the script.

update_prefix_meta_113.zip

KannanSundaresan

Thanks! This worked like Charm.

KannanSundaresan

This fixed the issue. But when you go to manager, input section, the count is not increasing meaning no data getting uploaded to Spatiotemporal datastores.
We tried reinstalling Geoevent and reimporting config file several times.
See below

[cid:image001.png@01DB9F24.25E1B6B0]

KannanSundaresan

@JakeSkinner, thanks for helping with this issue. I have one other question relating to spatiotemporal datastore restore on a totally different machines in a different location. I have 3 machines spatiotemporal datastore in location A. I want to backup the spatiotemporal datastore from here and restore it to 3 different machines in location B. I know first I need to register the backup location in a share drive so both A and B locations can see it. then backup the spatiotemporal datastore in location A using backupdatastore utility. question is when restoring on location B machines, should I first install spatiotemporal datastore on all 3 machines in location B an configure with arcgis server site on location B, then run restoredatastore from the first machine in the spatiotemporal datastore in location B? is it correct method? or should I not configure the spatiotemporal datastore before running restoredatastore in location B? currently i installed and configured 3 machines in location B.

JakeSkinner

@KannanSundaresan

Here are the steps to backup/restore your BDS:

1. Create a share location on disk (i.e. \\ps024533\BDS)

2. Execute the configurebackuplocation command with the 'register' option. Ex:

configurebackuplocation.bat --location \\ps024533\BDS --store spatiotemporal --operation register --prompt no

3. Create a backup using backupdatastore command. Ex:

backupdatastore bds1 --store spatiotemporal --prompt no

4. Install BDS but do not configure

5. Unregister your existing BDS Data Store via ArcGIS Server Manager

6. Restore backup using the following:

restoredatastore.bat --target most-recent --store spatiotemporal --server-url ps025666.esri.com --server-admin siteadmin

--server-password siteadmin --prompt no --source-loc \\ps024533\BDS --data-dir C:\arcgisdatastore

7. After this restore, the spatiotemporal will be configured

KannanSundaresan

Thanks. I have unregistered the spatiotemporal datastore from ArcGIS server manager. But when I run describedatastore on one of the spatiotemporal machines in location B,
I still the machine part of spatiotemporal cluster. Should I go ahead and run removemachine on all 3 of them before doing the restore?

JakeSkinner

Yes, you should be able to initiate this from any of the machines and the data will copy to the others.

KannanSundaresan

Thanks!

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