Is there a way to cancel task when generating reports from Survey123. The reason why I would like to do so is because for some reason the report has been processing for over couple hours and the percentage still zero.
It would be very helpful to be able to select a task and cancel it - or to be able to set a time out parameter when it would self cancel / fail - has this been added recently?
I have also downloaded the default template and no luck. It does not creates the report.
Can you please provide us with the report template Word Document that you are using? You can upload the template using the advanced editor options.
After waiting a day the report simply timeout. What could be a work around this issue.
I have been using Google Chrome and Internet Explorer with no success.
Hi Christopher,
Which browser are you using?
As a workaround, try to use another browser and see if you get different results.
Best,
Brandon
I am experiencing the 0% for my last 5 tasks. i have tried to export my report and to save the result to my account but neither has worked.
I have been able to generate a smaller report in the past.
There is not a method to cancel a submission request. Hung processes are automatically cleaned up over time. Are you experiencing the 0% for all documents requested, or just a few?
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