nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Info Summary Widget Fails To Zoom to Feature/Show Pop Up

F-Agatone

WAB App is a Dashboard Theme, built in Enterprise 10.8.1. The data used in the Info Summary Widget are all hosted feature layers.

I have included the Info Summary Widget in one of my apps, and have not been able to identify the cause of the "zoom to"/show pop up periodically not working. All of the functionality of the widget is working with the exception of the ability to "zoom to" a feature/show the pop up when double clicking on it. This works about half the time.

In troubleshooting, it does not appear to be related to the feature layer, as some records in a single layer will zoom and show the pop up, while others will not. It doesn't appear to be related to individual records either, as refreshing the app and double clicking on a record that was not previously functioning correctly will often then zoom and show the pop up.

Has anyone else experienced similar behavior? My app's value relies heavily on this feature, and the inconsistent behavior is frustrating to users and leads them to think that the app is broken.

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avezina

@F-Agatone It appears this was fixed in June 2022, so the fix will be available in the Web AppBuilder edition of Enterprise 11.1. If you are not planning to upgrade, you can download the latest version of ArcGIS Web AppBuilder | ArcGIS Developers and set up the Info Summary widget files as a custom widget in your current Portal.

F-Agatone

Hi @AlixVezina, this is excellent news. Unfortunately, my app that relies on the Info Summary widget is in our Portal - v10.9.1. Any news on when the fix will also be in Portal? Thanks.

avezina

This issue should be resolved in ArcGIS Online, please let us know if you see it again.

F-Agatone

For anyone else that is also experiencing this issue - I've completed working with customer support, and the technician was able to reproduce the issue. BUG-000138071 has been reopened and is now In Review.

TylerLarson

So when I search for that bug it does not appear in my bug and enhancements list. Can you share a link to this Bug you referenced? Thanks

AnnaLM

I am also experiencing this issue in Portal 10.9.1 and can add one finding to the issue.

When "Show all features" is checked in the Info Summary widget settings (filtering info summary to map extent), it does not zoom to.

When this is unchecked, and you click an item in the info summary, it does zoom to as expected.

F-Agatone

@LeZu I ended up working with ESRI Technical Support on this issue. They cataloged it as a Bug (#BUG-000138071) on 3/10/2021 as a Medium Severity issue that's in the Product Plan, but the change hasn't been implemented yet, so my users are still experiencing the issue.

If it's a problem for you or any of your users I recommend reaching out to ESRI Technical Support - hopefully if more people report the issue they will implement a fix sooner.

LeZu

I am experiencing the same issue as you, but I have unfortunately not found a solution to it.

F-Agatone

Has anyone else had this issue? I'd like to learn if anyone has any suggestions or recommendations.

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