Can't add feature or map service to ArcGIS Online Map

Question

Hi all,
Both a map and feature service being served from SDE geodatabase fail to load in ArcGIS online map. The services appear when I search to add content but when I attempt to add them as a layer I get an error saying "layer cannot be added to the map." However, the map does zoom to the location of the features - it just doesn't render them.

SDE services do work with ArcGIS Online right? You don't have to be serving from ArcGIS for Server exclusively do you?

Does it matter that the original source of the two feature classes I'm testing were just shp files? I imported them into a personal and file GDB.

Could some kind of firewall/security be interfering? These map and feature services reside on a county emergency services server (that I don't have access to.

Again, all appears to be well. I see the services in my Group Page. the services appear when searched for. The map zooms to the feature's proper location when the service is added. But it doesn't render either the points or the lines. And then it errors out.

Anyone have an SDE / ArcGIS for Server platform they can toss this on from?

Thanks in advance,
Jim

Gravitymain3.zip

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jlabate55 · Answer

Appreciate you trying but that's a file geodatabase I attached. It will not upload to ArcGIS Online. I meant if you happen to have a server running ArcGIsSfor Server can you attempt pushing this little test file out over the web as a feature or map service so I can then attempt to add it to ArcGIS Online map.

Jim

JohnLance · Answer

I keep getting various errors when uploading.  I have made sure the .ZIP file is formatted correctly.  The attached image is of one of the error messages.

[ATTACH=CONFIG]13760[/ATTACH]

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jlabate55 · Answer

Mike,
Thanks for steering us in the right direction. Although judging by discussions on the forum of trying to make internal servers available there are still major hurdles to overcome (http://forums.arcgis.com/threads/52734-arcgis-explorer-online-cannot-access-arcgis-server-located-on-internal-network )

What I don't understand is if the service is coming off an internal server and is not visible why does it "partially" work i.e. show up in my group page as a thumbnail with a link to open that in fact does open and even zooms to the basemap location of the file, albeit without rendering features?

More important though is getting this service functioning and added to my web map. Instead of going the route of keeping the service internal and setting up a "clientaccesspolicy.xml" - something that we know nothing about - what's your advice for simply making this one service public? Is it an all or nothing scenario where either all you services are public or all internal?

Thanks,
Jim