survey connect installation

Question

I try to install surveyconnect but after installation, the system can not find the file Survey123ConnectforArcGIS.exe and indeed, everything seems to be there except the executable,,,
Yet Version 1.6x work ...
Someone would have an idea of the reason for this?
thank you

GeomatiqueTI · Answer

Finally, it was the antivirus that blocked the deployment of the executable.

Thanks

GeomatiqueTI · Answer

Hello,
Thank you for the return. Yes, I tried to uninstall and reinstall. I also delete the shortcut and directory and start over. Always the same problem. Important note, believing install an update, I forgot to uninstall version 1.6 before 1.8 ... My problem probably stems from my clumsiness, but I don't know what to do to correct the problem.

JamesTedrick · Answer

Hi,

I'm not sure what the installation would not have the .exe file.  Can you uninstall and re-install?  Also, if Desktop shortcuts aren't getting cleaned up by the uninstall, delete those as well.