I have multiple surveys, but one survey in particular will not open in Survey123 Connect. I noticed that it only happens when I'm updating the .xlsx form. But if I open the survey in connect without agreeing to the refresh, it opens with no problem. I've gone through the rest of the forum and tried other solutions without any luck. I am using 2.4.60 version running in Windows 7. Is there another solution I should be looking for?
Thank you for any assistance.
Hi John,
Could you please share a copy of your survey (.xlsx file) that crashes Connect so I can take a closer look.
Regards,
Phil.
Good morning Philip,
I have attached the .xlsx file when you have a chance to take a look. Thank you!
I'm not seeing the xlsx file attached to this message- I just wanted to check before Thanksgiving timing took hold (Philip may not be able to respond before you're off work).
Hi James, I attached it to the original post.
Hi John
We have done some investigation into the issue and have found it to be a bug (and not a configuration issue your end).
We will update GeoNet with further developments.
Thanks
John
Do you have a timeline when that will be fixed? Approximately?
This issue has been resolved at 2.7. Please verify your end when 2.7 is released later in the month.
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