Survey123 web builder Rule issue

Question

I have created a form using the Survey123 web builder, however whenever I do an edit on the form after setting a rule and save, the entire rules disappears. I have reset the rule numerous times after getting management feedbacks from testing, and this keeps happening. Is this a known issue, and is there any workaround for it?

BrandonArmstrong · Answer

The behavior and bug raised by Caroline is BUG-000116436 and it has been fixed.

It sounds like the issue that you are encountering is different behavior, and as such, would be better raised/addressed in a new post.

Best,

Brandon

TaupoDistrict_Council · Answer

Has this bug been fixed yet?

I'm having issues with a rule within my survey.  I've tried clearing and rebuilding the rule multiple times.  The problem is that an answer no to the question should jump to a note at the end of the survey, however instead it shows all the groups between the question and its no:note.  The  two questions of interest aren't actually within a group but there are multiple groups between the two.

A possible solution would be able to tell a rule to finish the survey rather than jump to a question.  However I cannot see that option.

BrandonArmstrong · Answer

Hi Caroline,

I was able to reproduce the behavior that you mentioned.  It appears that it is related to applying rules to questions that reside within a Group.  I have gone ahead and raised an issue in our internal repository, but in the meantime, a workaround might be to remove the questions from the group and delete the 'Group' question.

Best,

Brandon