I'm getting the following error when I try to save or preview my survey.
I'm not sure where to even start with solving this!
I'm using the online builder.
Hi Naomi,
It looks like an error in the website occured. I'm not seeing this currently in using the website. Can I ask what browser are using? Is this happening on a specific survey, or can you create a new survey and save successfully?
Hi James
I am using Chrome.
I've deleted and recreated this survey multiple times but still no luck.
I've got a sneaky suspicion that the above error may have related to me trying to create rules for a couple of the questions.
On my last attempt to recreate the survey I added all the questions without any rules. This has allowed me to save my survey (I haven't tried to publish yet), but when I try to preview or open my survey on a new web page I am getting endless loading. I have tried this in both Chrome and Internet Explorer, on our corporate wifi and on mobile data. The console for this shows the following errors:
Seems you've tried on creating the survey from scratch in the web designer but still encounter the problem, right?
Would you mind sharing the URL of the "borken" survey you've created with us, such as https://survey123.arcgis.com/share/{survey id}? It will be very helpful for us to investigate the issue.
PS: if possible, you can share the survey to Everyone, and then post the survey URL here to send it as a message to me.
Hi diligentpig I cannot share the survey as it is stuck in an endless load and will not let me do anything.
I have tried to 'save as' but I get a message saying 'Unable to create a new survey'.
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