nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

When initially trying to create site for the first time within ArcGIS Server Manager I am getting the error message "Failed to create the site. Failed to create the service System/PublishingToolsEx.GPServer" ...???

AndrewPfeiffer

posted an attachment of the error message..

error.png

JonathanNeal_0-1647361362636.png

Trouver plus de publications taguées avec

Accepted answers

AndrewPfeiffer

Hey Julien,

Yes, i was able to figure it out.. with the help of esri phone support. I had a good version of chrome, except i only had IE8, ArcGIS needs 9 or up. So, download IE11, and make sure you have active scripting enabled if youre using server manager in IE.... Internet Options (Security Tab > Custom Level > Scripting > Active Scripting > Enable). Enable it in chrome as well for good measure

All comments

DerekLaw

Hi Andrew,

Please review these Esri KnowledgeBase articles,

Hope this helps,

AndrewPfeiffer

I tried both these fixes, but again my problem lies with PublishingToolsEx and not CachingTools

JayantaPoddar

Make sure the ArcGIS Server account and Current User account have permission to read configuration store (config-store) and server directories (directories) folders. Restart ArcGIS Server service (services.msc).

By the way, what version of ArcGIS Server are you using.

AndrewPfeiffer

Double checked folder permissions and restarted the ArcGIS service. I'm running enterprise 10.5 with ArcGIS and GeoEvent server on a windows 2008 R2 SP1 VM. I have no mention of PublishingToolsEx.GPServer in C:\ArcGISServer\config-store\services\System, but it did create the PublishingToolsEx.GPServer folder in C:\ArcGISServer\directories\arcgisoutput\System

JayantaPoddar

It would be wise to contact your Esri Tech Support representative to check the environment and provide an appropriate solution.

JulienLongchamp

Hello,

Any news on that ?

I have exactly the same problem.

Thanks

AndrewPfeiffer

Hey Julien,

AndrewPfeiffer

Also ensure all permissions are correct, the ArcGIS server account should have full control for the c:\arcgisserver folder and the c:\programfiles\arcgis folder

JulienLongchamp

Thank you Andrew !

I had IE8, go on IE11 and now it's working.

JayantaPoddar

Hey Andrew,

Thank you for sharing the solution with us. You may mark your answer as correct so that the thread could be closed.

TroyRobinson

Hi,

We have been experiencing this same error/issue.

We are using ArcGIS Server 10.5, trying to install and configure on a Windows 7 desktop.

We have IE version 11.0.9600.18617CO with the Scripting Enabled.

I have also tried using Google Chrome 57.0.2987.110 and Mozilla Firefox

The ArcGIS Server account has permissions to E:\arcgisserver\directories and E:\arcgisserver\config-store

Nothing seems to work.

DerekLaw

Hi Troy,

Please contact Esri Tech Support so they can help you investigate the issue.

Hope this helps,

Rejoindre la conversation

Les membres connectés peuvent publier, suivre les mises à jour, et plus encore. Nouveau ici ? Inscrivez-vous gratuitement.

Liens rapides

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.