Closest Facility Tool Not Routing between all Sites

Question

Admittedly I'm new to network analyst...I'm trying to use the Closest Facility tool to create routing.  I have 5 locations loaded into facilities and 34 locations loaded as incidents.  When I run the solver I'm only get 8 routes, I should be getting 170 results.  What can I change or how can I fix it so that I get results for every site?

JaySandhu · Answer

Most likely your data has disconnected areas. You could create a service area layer, load your 5 incidents and do a 10 or 15 minute service area (turn on the Lines as well) and see if you can reach other parts of the network.
Since you clipped it out of street map, how about using the original street map with your problem instance to see if that will give you the paths you need?
Jay Sandhu

JimMcIntosh · Answer

I've tried it in both directions and I've yet to get what I'm looking for.  It could go in either direction; I'm calculating driving distances for employees from potential relocation sites.

JoeBorgione · Answer

The network dataset came from a shapefile that was cropped out of the streetmap_na data that came with ArcGIS.  The setting are

Facilities to find: 5
Travel From: Incident to Facility
Allow U Turns:  Everywhere
Output Shape Type: True Shape

Are you sure you want to rout from incident to facility and not faclity to incident?