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Ports used to publish map services to ArcGIS Server

AndrewBrown1

I'm trying to find out which ports ArcGIS Desktop uses to publish map services to an instance of ArcGIS Server. I need to cross multiple networks to access a forward-facing server, and I need to open up the ports to allow communication between the server and I. Does anybody know?

Thanks.

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nicogis

80 (http) or 443 (https) with web adaptor (if you enable administrator)
6080 (http) or 6443 (https) default port arcgis

all ports arcgis
http://resources.arcgis.com/en/help/main/10.1/index.html#//015400000537000000

AndrewBrown1

What about the outbound ports from ArcGIS Desktop? Which ports does it use to contact the server?

nicogis

see here http://resources.arcgis.com/en/help/main/10.1/0154/01540000030s000000.htm

AndrewBrown1

see here http://resources.arcgis.com/en/help/main/10.1/0154/01540000030s000000.htm

It doesn't contain any information regarding which outbound ports Desktop uses. I already know that 6080 is an inbound port on my server, but I need client-side outbound ports.

RichardWatson

I am going to show my ignorance here but I thought that clients port numbers are, in general, dynamic.

http://www.ncftp.com/ncftpd/doc/misc/ephemeral_ports.html

nicogis

Excuse I haven't seen outbound.
You can use a simple 'netstat' from prompt. The options (-a this will list all the ports) and (-o this process id associated with each connection)

see http://support.microsoft.com/kb/281336

StephanieSnider

abrown31,
Did you find the answer to which outbound ports does ArcGIS Desktop use to contact ArcGIS Server? We are in a similar situation needing to cross multiple networks (DMZs). We can connect to ArcGIS Server using ArcGIS Desktop, but cannot publish to it. Error message says "unable to establish connection to the server." My PC cannot ping the ArcGIS Server.

AndrewBrown1

abrown31,
Did you find the answer to which outboard ports does ArcGIS Desktop use to contact ArcGIS Server? We are in a similar situation needing to cross multiple networks (DMZs). We can connect to ArcGIS Server using ArcGIS Desktop, but cannot publish to it. Error message says "unable to establish connection to the server." My PC cannot ping the ArcGIS Server.

Stephanie,

If you're able to view services but not publish, it sounds like a write permission issue.

I never found which ports were used to publish services. But this could be more than a port issue. I know 6080 is unsecured and 6443 is secured. Do you have SSL enabled?

Does the user you're attempting to connect with have proper privileges set up on the server? I know it has to be in a certain role in order to create/publish services.

Also, when we set up security on our ArcGIS Server, we only allowed administrative access from one IP, my colleague, since, at the time, was the only one with credentials. Recently, when I received admin access on the server, I was unable to connect since my IP wasn't on that list. I always received Server 403, access denied.

http://resources.arcgis.com/en/help/server-admin-api/securityConfig.html

If the last bullet, Allowed Admin Access IPs, contains an IP. Add your machine to the list. Not sure if this will help you or not, but it did for me.

Good luck.
Andrew

StephanieSnider

Yes, we use secure services with SSL enabled. I'm connecting using the Primary Site Admin account, so I know it has permission to publish. But I will double check to make sure the ArcGIS Server services account has write permission to all the necessary folders.

I think you are on the right track about "allowed admin access by IP" located here:

https://servername:6443/arcgis/admin/security/config/update

I've seen another forum where this was the fix to publishing problems. We don't have fixed IPs on our PCs, but I will investigate what can be done.

AndrewBrown1

Yes, we use secure services with SSL enabled. I'm connecting using the Primary Site Admin account, so I know it has permission to publish. But I will double check to make sure the ArcGIS Server services account has write permission to all the necessary folders.

I think you are on the right track about "allowed admin access by IP" located here:

https://servername:6443/arcgis/admin/security/config/update

I've seen another forum where this was the fix to publishing problems. We don't have fixed IPs on our PCs, but I will investigate what can be done.

I connect via the "GIS Administrator" account, which was set up upon installation. Same one we use on the ArcGIS Server Manager login page.

Also, if your "allowed admin access by IP" field is populated, try removing any IPs listed temporarily. I would assume an empty field would "allow all" which would be useful if you have dynamic IPs. Worth attempting.

StephanieSnider

I tried connecting with the ArcGIS Server services account as well as the Primary Site Admin account. Neither worked. I tried adding my IP address (even though it is temporary) to the Allows Admin IPs, but that didn't work either. I still get an error saying "Error executing tool.: ERROR 001359: Failed to connect to the server. Failed to execute (Publish Service Definition)."

I will start a ticket with ESRI.

AndrewBrown1

What about the map that you're trying to publish... are you certain that you're able to publish it? Have you tried to create a service definition file and create the service via the manager webpage?

I found out that ArcGIS Server does not support personal geodatabases. I'm assuming file gdb still work.

http://resources.arcgis.com/en/help/main/10.1/index.html#/Making_your_data_accessible_to_ArcGIS_Server/01540000039r000000/

Data registered?

Good luck.

Andrew

StephanieSnider

yes, I've tried to create a service def file and create the map service through Manager. Same error messages. I'm connecting to a SQL Server database which is registered with ArcGIS Server - and the connection is validated. I've also tried copying the data to the server, same error messages.

AndrewBrown1

yes, I've tried to create a service def file and create the map service through Manager. Same error messages. I'm connecting to a SQL Server database which is registered with ArcGIS Server - and the connection is validated. I've also tried copying the data to the server, same error messages.

I'm all out of ideas. I hope ESRI's support is able to help solve your issue.

Best of luck.

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