ArcReader 10.4.1 désactive les menus contextuels du clic droit dans d'autres programmes en cours d'exécution

Question

<\/HEAD>Une installation d'ArcReader<\/STRONG> 10.4.1 sur l'un de nos postes de travail Win 10 désactive la fonction clic droit de Windows pour tous les autres programmes lorsque ArcReader est actif, et il faut le fermer pour récupérer la fonctionnalité du clic droit. Toute idée serait grandement, et je dis VRAIMENT grandement, appréciée.<\/P> <\/P>Merci !<\/P><\/BODY><\/HTML>

rachelg_esri · Answer

Hello Dan,

I did a quick search in our Support Services resources and I see only one prior case in which someone has ran into this issue when trying to right-click in Microsoft Office while ArcReader was running. The case was closed at the time as it was only reproducible on two specific machines and we couldn't reproduce the issue in-house. The last thought on the case was that it may have something to do with the graphics cards on the device.

I'd recommend giving us a call in Support Services so that we can do some troubleshooting for you! Be sure to include your system specs, including your graphics card, so we can hit the ground running when we receive your contact. We can be reached at 888-377-4575.

We look forward to assisting you!

Best regards,

Rachel

Esri Support Services.