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AGS10.1 - Failed to create service "System/CachingTools.GPServer"

BerndMareth

Hello,
during site creation with ArcGIS for Server Enterprise 10.1 (final) I get the following error:

Failed to create the site. Failed to create the service "System/CachingTools.GPServer". (also see attachment)

Is this a known error and does anybody know a solution? (the log file also only contains this error message and provides no further details)

Thanks,
Bernd

Fehler_AGS.jpg

Clairetlm_2-1635185876873.png

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AndrewCox

Bernd,

I am getting exactly the same error. Did you manage to find a solution to this?

Regards
Andy

AndrewCox

Bernd,

Did you have the pre-release installed on the machine before you tried to install the final release? The only reason I ask is I've just installed the final release on a new machine and the site creation worked fine.

I think the only difference between them was I had previously installed the pre-release on the machine where the site creation failed.

Thanks
Andy

BerndMareth

The only solution i have is to uninstall and reinstall ArcGIS for Server 10.1 - on some machines this helped (but I had to do it for a few times).

Pre-release was not installed - but ArcGIS 10 was (on some machines Desktop+Server, on some only Desktop).

Bernd

nicogis

Have you details in log?
What's the international settings in your computer?

BerndMareth

No, the log file shows only the same error message like the browser - notthing else.

Normally it is German, but I also tried English (US) as mentioned in another thread.

IainCampion

re: 10.1 new out of the box install no pre release

I've had this same issue and it appears to work if you turn back the security to

Configuration Settings

User Store: ArcGIS Server Built-in
Role Store: ArcGIS Server Built-in
Authentication Tier GIS Server
Authentication Mode: ArcGIS Tokens

I had it connected to the domain accounts ... which would have been better to manage.

errors were

Error executing tool.: ERROR 999999: Error executing function. Unidentified Error Failed to execute (ReportCacheStatus).
Error executing tool.: ERROR 999999: Error executing function. Unidentified Error Failed to execute (ReportCacheStatus).
Error executing tool.: ERROR 999999: Error executing function. Unidentified Error Failed to execute (ReportCacheStatus).
Could not retrieve cache job details to fix.
System/CachingTools.GPServer failed to process request.
The containing process for 'System/CachingTools' job 'j9521a6ac2823441da5a2806712ecc040' has crashed.

ChristophSpoerri

Hi,

I'm having the same problem with 10.1 Release.

I tried to solve the problem (as suggested by Bernd) by reinstalling the server, but no luck. Yet, when I tried to connect to the manager after the failed setup of the site, the admin interface came up anyway. But I noticed, that the directory 'config-store\services\System\CachingTools.GPServer' was missing.

Any idea what's going on here?

Chris

MarcelFrehner

Hi,
please consider the following technical article about Windows firewall configuration:
http://support.esri.com/en/knowledgebase/techarticles/detail/40465

The steps outlined do apparently help in some, but unfortunately not all cases.

Regards, Marcel

BubbaHey

I've seen Firewall cause this error and DNS issues. Also see: http://forums.arcgis.com/threads/44128-ArcGIS-Server-10.1-beta-2-on-Windows-7-64-Site-creation-failed

LinKuan_Jen

Dear Sirs,

I have the same issue too. Has anyone solved this problem?

provided here are some logs that I gathered from ArcgisServer log path

log under "arcgisserver\logs\WEBGIS\server" folder shows:
<Msg time="2012-11-06T14:35:46,534" type="SEVERE" code="8252" source="Server" process="12944" thread="1" methodName="" machine="WEBGIS" user="" elapsed="">Instance of the service 'System/CachingTools.GPServer' crashed.</Msg>

log under "arcgisserver\logs\WEBGIS\services\System\CachingTools.GPServer" folder shows:
<Msg time='2012-11-06T14:35:49,533' type='SEVERE' code='20025' target='System/CachingTools.GPServer' methodName='GPServerSync.ExecuteJob' machine='WEBGIS' process='1107244' thread='1107824' user='08b2f32b-c91c-4c12-931e-326be5c31095' >Execution of job j4b4a94d05890486b95c7a3a1b4fc8d17 failed. The service was unable to change the status of the job.</Msg>

log under specific map service folder which the shows :
<Msg time='2012-10-24T14:45:45,402' type='SEVERE' code='100005' target='CA/caconduit.MapServer' methodName='MapServer.GetTileImageInfo' machine='WEBGIS' process='6976' thread='10572' elapsed='0.00009'>Method failed.HRESULT = 0x80070057 : Parameter Error�??

I have installed ArcgisServer 10.1 SP1 under WIN2k8 R2 Standard, and i have disabled firewall, so there should be no firewall setting problem.

BTW, I have some cache job which completed successfully while few of them crash with these logs shown, and ArcCatalog just hangs there with still processing status but doing nothing.

Any help will much appreciated

Regards, Bryant Lin

SteveXu

Quoted from coomsie post:

"I've had this same issue and it appears to work if you turn back the security to

Configuration Settings

User Store: ArcGIS Server Built-in
Role Store: ArcGIS Server Built-in
Authentication Tier GIS Server
Authentication Mode: ArcGIS Tokens

I had it connected to the domain accounts ... which would have been better to manage."

Can you tell me how you turn back the security to ...? I installed ArcGIS Server 10.1 sp1, got the same error, tried different suggestions, still got the same error. Thanks

BeckyC-O

I was a hundred percent match to the issues experienced in this thread. I just got done working with ESRI support, and the resolution was to repair the ArcGIS Server installation. I'm working on a Windows 2008 Server R2 machine with 4 cores.

After cancelling my cache that kept crashing in Cache Status window, here are the steps I followed:

1. Close ArcCatalog
2. Log out of ArcGIS Server Manager in the web browser
3. Go to Start --> Control Panel --> Click to open 'Uninstall a program'
4. Right Click on ArcGIS 10.1 SP1 for Server --> Click 'Uninstall/Change'
5. Click on the Repair radio button and Click 'Next'
6. After this process has completed, Go to Start --> Administrative Tools --> Services
7. Restart ArcGIS Server in the Services window

Now try rerunning your cache and hopefully you will have the same success I did!

Cheers!

~Becky

liujunyi

hi!
I met the problem,at last ,I solve the problem�??

solution�?

first�?install location�? for example change "C:\Program Files\�??�??�?? " to " C:\ESRI\ArcGIS"
second,grant permission arcgis folder everyone Read an write�??

JustinRodriguez

Hello,
during site creation with ArcGIS for Server Enterprise 10.1 (final) I get the following error:

Failed to create the site. Failed to create the service "System/CachingTools.GPServer". (also see attachment)

Is this a known error and does anybody know a solution? (the log file also only contains this error message and provides no further details)

Thanks,
Bernd

When this happens, just go to the path of the config-store and rename the config store folder (config-store_Old). Then just continue with the site creation. That should solve the problem. Please let me know if this doesn't help. Thanks-

ShaunWeston

Just came across this on ArcGIS Server 10.1 SP1 and this post fixed it for me:

http://forums.arcgis.com/threads/44128-ArcGIS-Server-10.1-beta-2-on-Windows-7-64-Site-creation-failed?p=151541&viewfull=1#post151541

BenRay

I am having this issue on an Ubuntu 12.04 64 bit machine after trying to create a site. Any fix? I am not using "multi-byte characters in my path" since Esri pointed that out in a bug report.

BubbaHey

Another bug may apply for 10.1:

NIM086181 ArcGIS for Server 10.1 site creation fails on Linux if an HTTP proxy server environment variable is present in one of the profile files (.bash_profile or .bashrc) for the install user, or in global profile.

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