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Public Maps Not Public - Requires Login?

MichaelSemenek

I created several public "Web Maps" and "Web Mapping Applications" in the past. No problems - they work great on my Verizon HTC smart phone. But now every time I try to make a web map public and\or web mapping application public. Its not public. The Access and Use Constraints URL redirects to the arcgis online login page on my phone? What am I missing? Is anyone else running into this issue? Shared with Everyone (public) is checked "ON".....

My workstation opens up the application just fine... My phone redirects to the log in page.

I used the "Make Web Application" with the new "Simple Map Viewer" template.

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Mike Minami

I suspect you didn't share the items referenced as public as well.

For example, if you publish a web application that references a web map (they all do), that in turn references a hosted service, all of these have to be shared with everyone. Otherwise, you'll get challenged to log in.

We're working to alert you to this fact when you share your web application.

Thanks,

Mike

MichaelSemenek

Additional Information: Both the Web Map and Web Mapping Application have been shared as public. I can access the application from my workstation. (No log in required, both open up just fine). But I cannot access the web mapping application from my phone. It redirects me to the log in page.

We have token security setup on our ArcGIS server but the service utilized is shared with everyone.

Mike Minami

Can you share the URL to your application?

Thanks,

Mike

MichaelSemenek

Mike

Test web mapping application for Benchmark Data. (Will not open on Phone - Will redirect or I get a white screen nothing happens) Works fine on my workstation.....

http://arcgis.com/apps/SimpleMapViewer/index.html?appid=adf2ce1ce7d340898d330e6b3a8f6b68&webmap=7c8f3cdd999442f088401de9e8173854

Web mapping application I created for the 2012 Ryder Cup: (Opens up on Phone \ No Problems.)

http://www.arcgis.com/apps/TwoPane/chrome/index.html?appid=90a3e4bbcca947aa82ae934476a1539f&webmap=08e12861a1524302aef97eb3db93fb2e

Note: Going Home... Done for the day. Give the links a try on your smart phone, laptop and\or workstation.
Thanks. Mike S.

RobertSwett

I look forward to the answer to this question. An Extension agent at the University of Florida is having a similar issue with a map embedded in his county website: http://bay.ifas.ufl.edu/seagrant/reefs. The creator, a Sea Grant agent, created it some time ago using his personal ArcGIS online account and then embedded it in his work related website. However, recently, clicking on the map results in a popup sign in window (which didn't happen before). I tried signing in with my ArcGIS online credentials, but the resulting message tells me I don�??t have access to the resource (whereas the resource/map was fully accessible in the weeks before.)

Mike Minami

@michael
For the first link, it seems like you may need to share the published application item publicly. Check the sharing state of that item. Both the application and the web map need to be shared publicly. Sorry to take so long to reply...this one got burried in all the posts.

@Bob - you would need to contact the person who created the map. It looks like it may not be shared publicly anymore, thus prompting you for a login.

Thanks,

Mike

MichaelSemenek

To Mike M.,
In my previous post:
The first URL listed was deleted\removed. That's why the URL will not open.......

What I found: I received a blank screen or redirect to login using the "Simple Map Viewer" template on my droid smart phone. The Two Pane and Basic Viewer templates opened up just fine. I ended up using the "Basic Viewer" template for our NAVD88 Benchmarks application.... Even though my issue was not resolved, opening up the "Web Mapping Application" on a smart phone is NOT the way to go. Difficult to zoom in and select features, everything's to small on screen. You should only open up the "Web Map" on a smart phone. Thanks for your help.

To Bob:
Mike M. from ESRI is correct. You would need to contact the person who created the map. It looks like it's not shared to Everyone (Public) anymore. The "Web Map" and "Web Mapping Application" must be shared to Everyone (Public).

Thanks, Mike S.

BaffourAwuah

I am having the same problem with my feature service map. The public can't open it despite making it public. Any help?

KellyGerrow

Hi Baffour,

If your users are being prompted to login, check to ensure that the web map and all of the layers in the map have been shared with everyone. If this is the case, and you are sharing a web map via your organizations url, ensure that anonymous access is enabled, or modify the ult to come from www.arcgis.com.

-Kelly

MichaelSemenek

Baffour,

A lot has changed since I first created this discussion. I have not had any issues sharing ArcGIS Online web maps or apps in recent years. Make sure the ArcGIS online "web map" is shared with Everyone (public). Make sure all the layers added into the web map are shared with Everyone (Public). If any layers added into the web map are "not" shared with the public, this could possibly be your issue. When you save the ArcGIS online web map, you may be prompted with an "Update Sharing" popup screen for layers that are not shared the same way. Just click on the "Update Sharing" button. If you click on the "Cancel" button the layers in the web map may not be visible.

A simple test: Log in and open the web map. Click on the "Share" button.... When the Share pop-up window appears: First make sure the Everyone (public) check box is checked ON. If "Yes". Then copy and paste the "Link to this map" URL into a new browser window and open it. (Note: Clear your browser cache if you are logged in to ArcGIS Online. Otherwise the web map will open and you will probably be logged into AGOL). The web map should open and you should see a "Modify Map / Sign In" in the upper right hand corner of the web map. If this fails you may want to consider contacting ESRI Tech support.

Hope this helps you out.

Mike Semenek

BaffourAwuah

Oh, there is one thing I didn't say here; the service is from SQL Database.

KellyGerrow

Hey Baffour,

If the layer is hosted on a local ArcGIS Server then sharing the layer won't resolve the issue. Look into how you are sharing the web map and anonymous access. Feel free to share the link on this post and we can see if there are any hints as to what is causing the issue.

-Kelly

MichaelSemenek

Baffour,

I have well over 80 services setup that point to are SQL databases for data. Some secured, some open to the public.

Additional questions I would be asking you are:

Do you have an ArcGIS Server?

Do you have an ArcGIS Server with rest services open to the public?

Did you setup token security on your ArcGIS Server?

Is the rest service secured? If "Yes". Did you add the rest services into AGOL from your ArcGIS Server? If "Yes". Did you save the user account and password to open the layer up in an AGOL web map. (So users do not need to log into ArcGIS Online and then log into the ArcGIS Server rest services to open up the secured data.)

If you added the data directly in from your rest services (and the service is secured on your ArcGIS Server) you will always be prompted with a login screen.

I do recommend you contact ESRI support. Why?? Because this discussion can lead into several other issues you might be having.

Mike

BaffourAwuah

Hi Kelly and Michael,

I added more service to the portal but whiles all (except one) were able

to open without logging, the main one ( Registreringsplantefelter2)

appeared for some few seconds on the content list and then vanish. Below

is the link:

http://fylkesmannen.maps.arcgis.com/apps/webappviewer/index.html?id=016ab3d6c76f4e9cad75b3498202f036

Sorry the services are in Norwegian .

Baffour

KellyGerrow

Thanks Baffour,

It looks like one of the layers in this app is pointing to an internal service:

https://nygeoserver:6443/arcgis/rest/services/PlantingskogKlimatiltak/Registreringplantearealer2/FeatureServer/0

Replace this layer with one that is exposed to the internet in order for public users to be able to see it.

-Kelly

BaffourAwuah

Additional questions I would be asking you are:

Do you have an ArcGIS Server? YES

Do you have an ArcGIS Server with rest services open to the public? YES

Did you setup token security on your ArcGIS Server? YES

I added more service to the portal but whiles all (except one) were able to open without logging, the main one ( Registreringsplantefelter2) appeared for some few seconds on the content list and then vanish. Below is the link:

http://fylkesmannen.maps.arcgis.com/apps/webappviewer/index.html?id=016ab3d6c76f4e9cad75b3498202f036

Sorry the services are in Norwegian

BF_TadejBevk

Resurfacing this thread with similar issue on AGOL.

If I create a Web Mapping application from the Map Viewer with Simple Viewer template, when shared the user is redirected to login page:

https://uni-lj.maps.arcgis.com/apps/View/index.html?appid=5ae7930aae04460fb13bf16d6d720a31

Using the same Web Map and procedure but with Minimalist template, the user has no problem accessing the web app:

https://uni-lj.maps.arcgis.com/apps/Minimalist/index.html?appid=e07d276afe6a4bd081121e8c4b8bc976

The map itself can also be accessed:

https://www.arcgis.com/home/webmap/viewer.html?webmap=58783708bc0d461da104b8ce138b1a52&extent=13.4545,45.2293,15.4828,46.1473

Could there be a widget in the Simple Viewer causing the bug?

(I'm testing on Chrome in Incognito tabs)

rbrown

I had the same issue in the Information Lookup template. The web app is embedded in our website as an iframe and there's also a hyperlink to it on the same page. The embedded iframe works with no problems, everything is shared publicly, no sign in required. When clicking the hyperlink, however, the app would open in another tab, and require a sign in. I opened the web map itself to test it and there were no issues opening it that way; something in the wep app template was forcing the sign in.

It finally worked after I went to configure the Information Lookup application we created and unchecked the 'Show the basemap selector' under Options. Now the hyperlink works on the website and does not require a sign in. When this option was checked, the basemap selector worked fine in the embedded iframe, but not with the hyperlink.

I hope this helps others.

JohnChurchill

This was precisely where I was stuck as well. Thank You! ... Thank You! ... Thank You!

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