Arc Collector Sync Error

Question

Several people are using the same webmap collecting data offline and when we go to sync that data once we are back in wifi some people are getting this error: "An error occurred while synchronizing edits. Unable to synchronize replica Exporting data changes failed"

Help please!

ZacharySutherby · Answer

Hello Katie,

It seems we may have attachments and may not have the license needed to run the tool with attachments, or there may be a geometry issue we are encountering.

Error: 001732: Could not copy data from Runtime Geodatabase to File Geodatabase

If we happen to have an ArcGIS Pro license we can use this workflow to reach the same result.

How To: Copy runtime geodatabase contents to a file geodatabase in ArcGIS Pro

Thank you,

Zach

KatieHueper · Answer

Hi Zach,

Thanks for the links.

I downloaded the data from the ipad, its rather big, 8mb.  Including 5 folders each with a separate .gdb

I tired to use the ‘copy runtime geodatabase to file geodatabase” but I keep getting and error:

Any suggestions?

Thanks again

Katie

image001.png

EPCI.zip

ZacharySutherby · Answer

Hey Katie,

Thank you for the information! For a more immediate workflow to obtain the edits you can extract the runtime geodatabase directly from the devices and append the edits to the hosted feature layer in ArcGIS Online.

Please use these links for this workflow:

How To: Access offline edits from Collector for ArcGIS directly from an Android or iOS device

Manage hosted feature layers—ArcGIS Online Help | Documentation

Thank you,

Zach