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Create Replica Failed

TysonJohnston

We are in the early stages of testing Collector 10.2.2 on iOS 7.1.

It was a bummer to learn that offline editing cannot be done with versioned datasets (We use the "Create Local Copy for Editing" from a feature service desktop editing model).

The ArcSDE/SQL Server geodatabase which our data is based on is versioned. We created a two-way replica and unregistered the data so it was no longer versioned in the replica, then enabled archiving. We published a service with "Sync" enabled and set up the map on ArcGIS Online.

On the mobile device, the map will download about 3/4 of the way and fail saying that "The operation couldn't be completed. Failed to create replica. Editor tracking fields must be visible. Failed to create replica. Editor tracking fields must be visible." We fixed this issue and republished the service on which the map is based.

Now, we just get the error "Failed to create replica."

Any ideas?

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Accepted answers

RussRoberts

If you are publishing to a 10.2.1 server its a 10.2.1 service. Sync was in that release but there are necessary fixes in 10.2.2 that are not in 10.2.1 and could be why the Collector is failing to take it offline. Have you tried making a hosted service version and see if the app can take it offline?

Russ

All comments

RussRoberts

I am not sure exactly why it would be failing without getting a chance to inspect the service but in the 10.2.2 version of Collector we are only supporting sync with 10.2.2 feature services or hosted feature services. Have you been able to create a replica from the REST endpoint of the service?

Thanks
Russ

TysonJohnston

I am assuming it is a 10.2.2 service as we have the option to enable Sync when publishing the feature service. ArcGIS Server is at 10.2.1 though, that is the latest available? I was able to create a local copy for editing of the feature service, the entire extent, without a problem.

RussRoberts

TysonJohnston

If you are publishing to a 10.2.1 server its a 10.2.1 service. Sync was in that release but there are necessary fixes in 10.2.2 that are not in 10.2.1 and could be why the Collector is failing to take it offline. Have you tried making a hosted service version and see if the app can take it offline?

Russ

That is what I was afraid of. When will 10.2.2 Server be available? So, today, the only option for anyone using Collector is a Hosted Feature Service on AGO?

RussRoberts

yes right now hosted services will work and the Esri basemaps. April 10.2.2 should be out and you can use your on premise feature services with sync enabled and tiled map services with export tiles enabled.

Russ

CodySelf

Any update on this? It appears 10.2.2 is still not available correct?

RussRoberts

10.2.2 Server is released. Read more about it here

Also in the post is a link to a tutorial video that outlines the workflow for setting up your server data for offline here

Russ

KarenFolger

I have 10.2.2 server and a 10.2.2 geodatabase with the feature service on a non-versioned feature class. I'm still getting the Failed to Create Replica message - it doesn't tell me anything else. I'm using a Tile package that I created and used very nicely in ArcGIS Mobile for Windows.

I was getting a error about Nulls until I took out the other layer in the map which was only Read only vector layer for info. Kinda buggy still!

NicolasGIS

Hello,

I had the same issue and I found out that you cannot desactivate a field with index (the ones that have a star at the end in the attribute table).

Though they are not mandatory fields, as soon as they have an index, it will fail.

Hope this can help,

Nicolas

ElainaO_Rourke

I am having the same problem with the "Failed to Create Replica" error in Collector. A Global ID is an index field and isn't the Global ID field required for use of a feature in Portal/Collector?

HillaryBjorstrom

I had this issue and I found that I had to go to the System folder in Manager and make sure it was unlocked. Also, if you upgraded your server you will want to go to the arcgiserver folders and make sure ArcGIS user is in the folder security.

Also sometimes an mxd could have bad element in it and starting from scratch may do the trick too.

(Cannot have any joins in map for feature service)

Hope it helps

Mr_Kirkwood

I am having the same issue. Is it because there is an attachment relationship built on the feature class?

HillaryBjorstrom

i think this will happen when you have the service set to download by map instead of by user. When you download to say collector and it is by map you will get a version for each download. if you set it to download by user then it will be by the security users at server level. Ex. no security on service will be an anonymous(service name). if you add security version will be by that name: Robert(service name) . These will need to be managed. Reconcile/posted to default. Hope its working. I trudged through this late last year. it was dreadful, but now it is working slick. there are just so many things to consider.

Mr_Kirkwood

Thanks for the information. I think it is getting closer. I set the service to be for "User" this time when i published. I am still getting the same 2 errors in the Logs. The service folder is open to public and so is the site root. I am going to the developers summit in Palm Springs so maybe i can let someone see exactly what i am doing.

HillaryBjorstrom

i ran across this again and was thinking if you didn't find a solution anyway. I had issues downloading replicas at first and it was security on the arcgisserver folder on the server. it needed the arcgis user added.

Mr_Kirkwood

Thanks Hillary. We did get it going and it was the same issue you described.

ChrisRobinsonCOF

Hello All,

I think I am having the same issue where when trying to download a map for offline use when I am presented with an error "The Map "Map Name" failed to download with the message: Failed to create replica.". This map resides on ArcGIS online and consumes one feature service that is running on my local ArcGIS Server (version 10.3). The feature class has attachments and are tied to the attachments via a relationship class using a GlobalID field.

What I have tried so far:

Originally the data set the layer resided in was versioned but with the option to move edits to base enabled. I came across a workaround that said to unregister the dataset as versioned, re-register as versioned but this time uncheck the option to move edits to base. I did this and still received the error.
I then tried the second option in the workaround where you unregister the dataset as versioned and enable archiving. This also produces the same error.
I have granted our ArcGIS service account rights to the arcgisserver folder (full permissions) and I still receive the error.

When logging into the server manager and checking out the logs there is this error which I am guessing is the culprit but I am unsure what to do to rectify it:

SEVERE

Aug 25, 2016, 4:47:39 PM

Error: Insufficient permissions [{server}.dbo.GDB_Items].

System/SyncTools.GPServer

Both the ArcGIS service account and the account I am using to log into collector with (We're using AD FS ) have full permissions to the dataset the layer is in as well as the attachments table. Does anyone have any input on what account needs what permissions for the GDB_items table?

Thank you in advance,

Chris

ChrisRobinsonCOF

Just wanted to give an update on this issue I had. I had to grant db_datareader and db_datawriter permissions to my ArcGIS Server Service account. Once this was done I was able to download, edit and sync my locally hosted feature service.

MicahBabinski

Hi NicolasGIS,

Can you point me to where in the ArcGIS Documentation this is (that replicas can't be created when indexed attributes are hidden)? I suspect this is the issue I am seeing but don't see where in the documentation this is described.

Thanks,

Micah

NicolasGIS

Hi Micah,

I did not find it in the documentation.

I did some tests with and without an indexed field and it failed without the indexed field but worked with !

Thanks,

Nicolas

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