QuickCapture mobile ne téléchargera pas les données

Question

<\/HEAD>QuickCapture ne téléchargera pas mes données depuis mon mobile. J'ai un téléphone Samsung S8. Les événements de données sont collectés et le compteur "cloud" augmente, mais le "cloud" n'initie pas le téléchargement des données lorsque je clique dessus ou que je le touche. Comment puis-je récupérer mes points de données s'il ne télécharge pas ?<\/P><\/BODY><\/HTML>

JamesMcLeod · Answer

Thanks for the additional information.  It is plausible that I have encountered both #60 and #79.  I can develop a work around for that now that I have better info on the cause.  Thanks for the follow-up.  We will continue to use the app because it has saved us a lot of time and data accuracy issues and I look forward to an updated app by the summer.

Jeff

JHasthorpe · Answer

Hi James

I have done some further testing and found another bug which may be causing your issues. Essentially is the device is offline for a period of time, the user will be signed out: User will be signed out after being offline for a time · Issue #79 · Esri/QuickCapture · GitHub

This seems to reflect what you are seeing.

JHasthorpe · Answer

Hi James

Just to respond to your comments:

- The ArcGIS directory is not removed when the app is uninstalled in Android, so there is no risk of data loss.

- It looks like you are being affected by the following bug: Check device is online while uploading features · Issue #60 · Esri/QuickCapture · GitHub

Although the application checks for network connectivity before starting the uploading of features - if the device goes offline (and then back online) midway through the upload, the app will hang. To get things working again the app must be closed and re-opened.

Is it possible that you are losing connection at any point during the day/during upload? If this is the case, an option would be to disable auto upload and then manually upload features when the user has a good connection.

- I don't think sign out is an issue here, as you are able to sign back in on relaunching the app. But I will look into this further.

Also, note that this app is an Esri labs app. We are currently working on a new version of the application, due to be released at the UC.

Thanks

John