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Limit (?) on number of fields to submit

Anonymous User

Original User: Felix_Pertziger

My team is using Collector (online on iPad), to populate some 35 attributes of existing stream features. Don�??t ask why so many:)
They have to populate 5-7 fields at a time and submit repeatedly.
Populating all fields and submitting them at once doesn�??t seem to work resulting in the loss of values.
I wonder if this is known issue with app or just poor network connection?
Regards
Felix
Apart from that, many thanks for Collector!

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Anonymous User

Original User: ericlink

Hi my team is also experiencing this. We fill out the necessary fields attributes and hit submit and all data is lost/disappears. Anyone know a fix? Thanks.

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RussRoberts

I have not seen this issue before. Just a few questions:
Are you using iOS or Android?
How many fields?
Are you collecting this data in a connected mode?
Are you using hosted services or ArcGIS Server services and are they secured?

Thanks!
Russ

Anonymous User

Original User: Felix_Pertziger

Hi Russ

- it is iOS
- 35 fields
- connected to 3G network, test with WI-FI does not eliminate the issue
- hosted service, unsecured

Thanks!
Felix

RussRoberts

I will look into this. Have you tried taking the map offline and syncing back your edits and see if you are seeing this same issue?

Thanks
Russ

Anonymous User

Original User: Felix_Pertziger

No, iPod is in use now, I'll do it as soon as I can and let you know the outcome.
Thanks
Felix

EvanPilnick

I have been experiencing a similar issue.

Fill out all my necessary fields while collecting data, take attachment photos, hit submit. i then check the data and find that none of the field edits have taken, but the photos have uploaded no problem.

submitting edits with every few fields is quite the annoyance.

Anonymous User

Original User: RussRoberts

Can you share your service or a copy of your data model and I will try to reproduce this.

Thanks
Russ

EvanPilnick

Due to the nature of the data we are working with, i cannot share.

Is this a know issue?

We are running Collector on iOS with a constant 4G signal.

The last thing i do in the data collection process is to take photos as attachments and then update with my edits. The photos have had no problem posting and updating. i find this interesting that collector is simply removing my edits are they are being updated.

Anonymous User

Original User: RussRoberts

This isn't a known issue and I cannot reproduce this issue with a polygon feature with 35+ text fields filled with max characters being sent over edge. Are you changing a subtype field which impacts your data model and could wipe out field values?

Russ

EvanPilnick

we are working in a Point feature class with over 80 fields.

The subtype for each feature is not being edited. Most of the fields within the feature class are not being edited and are simply there for future edits. I could easily be sending an update with edits to ~30 fields, 95% of which have an associated domain.

Anonymous User

Original User: RussRoberts

I will try to create a test data model similar to this and try but it would be great if you could send an empty schema and I can try and reproduce it with that.

Russ

FelixPertziger

It seams that in my original thread I forgot to mention something important: service has attachments/pictures and yes, most of the fields (both text and short integers) have associated coded domains. This issue might have something to do with attachments, because this sequence: picture - submit - populating fields - submit was one of the best performing, but not perfect.
Thanks
Felix

Anonymous User

Original User: cashbay77

I am running across the same issue in Collector. I have a database of 160 fields, 95% of them have domains.
We have tested on Android phones, Iphones and a Samsung tablet and get the same response.
We are connecting the tablets in the field to a Verizon mifi card.
And we are NOT using attachments.

RussRoberts

If I could see a sample of the service that would be great and I can investigate the issue. I would also recommend logging an issue with support and seeing if you can work with them and reproduce this issue.

Russ

Anonymous User

Original User: Felix_Pertziger

Hi all

When I manage parent datasetsets on laptop I do 'enable editor tracking' and repeat the same thing in ArcGis online for the whole service. Is this a mistake that requires more than one submit?

Thanks
Felix

CarynAshbay

Russell, Can you give me an email address that I can email my database to? It is not share able with the general public.

RussRoberts

You can share it to a group and invite Collector4ArcGIS into it or you can email it the collector4arcgis@esri.com email alias. If you can share it through a group it could help us determine if it is service specific.

Russ

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