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Arc Server 10.1

FelipeAlves

How to fix this problem: "Service's containing process has crashed."

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XanderBakker

Here is a support document where you can start. Error: Services containing process crashed. ServiceName.GPServer instance has crashed and there is this solved thread: https://community.esri.com/thread/66569

FelipeAlves

Thanks! I checked PythonPath but the registry is pointing to the correct path C: \ Python27 \ ArcGISx6410.1 \ Lib; C: \ Python27 \ ArcGISx6410.1 \ DLLs; C: \ Python27 \ ArcGISx6410.1 \ Lib \ lib-tk.

XanderBakker

I would have suggested to contact Esri support, but as of this year version 10.1 has been retired: https://support.esri.com/en/Products/Enterprise/arcgis-server/ArcGIS-Server/10-1#product-support and there is no support for this version. Do you have the possibility to upgrade to a more recent version?

You will have to provide a lot more details about the hardware server is installed on, how the service is configured (including scripts), etc in order for someone here to help.

JayantaPoddar

What is the OS?

Could you try repairing the ArcGIS Server installation?

FelipeAlves

Hello. Windows Server 2008 R2.

I am afraid of the impact repairing can have on the application

George_Thompson

Did you happen to have any Windows patches applied to your server machine lately?

Problem starting PublishingTools Service

https://community.esri.com/message/744099-re-instance-of-the-service-systempublishingtoolsgpserver-crashed

FelipeAlves

Automatic update occurred, I already uninstalled

George_Thompson

And this issue is still present? If so, you may need to upgrade to a new version of ArcGIS Server, as xander_bakker‌ mentioned earlier.

FelipeAlves

At the moment I have no conditions to buy a new arc server

George_Thompson

I can understand that, but the fact of the matter is that support for 10.1 is no longer available from Esri. If you determine it is a defect there will be no fix for it at 10.1 and it may already be fixed in a newer version.

Esri Support 10.1

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