Multiple ArcGIS Online Organizations

Question

I have noticed that on occasion if you are logged into two organizations, the wrong organization is used when accessing Files from a Notebook - you end up getting the error message below:

This occurs when you click on the file hyperlink

Anonymous User · Answer

Hi Mikie,

Thanks for your feedback. We're discussing how we can go about resolving this. You're right, the 'Notebook Saved' notification definitely needs to be corrected. I'll update you when we come to a solution!

Josh

Anonymous User · Answer

Hey Josh - thanks for your quick follow up.

No this only occurs when you move between organizations without logging in/out. In our case we have several mine sites, each of which has it's own ArcGIS Online organization. So switching between organizations is a pretty common workflow for us. Understood that this is not supported in Notebooks. I would note that saving web maps using the same methodology is not problematic. I'm sure there is more to it, but it seems like the token associated with that specific organization just needs to be accessed.

On a side note, I think the behavior whereby a 'Notebook Saved' message is displayed even through the rest request returns an error message should be altered to notify the end user.

Nice job though - big fan of Notebooks.

Mikie

Anonymous User · Answer

Hi Mikie,

I ran through your issue and I can reproduce - but we don't support concurrent logins to different organisations which is why we're seeing this issue. Are you still able to reproduce the issue if you log out of one organisation before switching to the other organisation? Is something requiring you to stay logged in to both organisations at once?

Josh