ArcGIS online map not displaying labels on Web appbuilder app

SuzanneLiebergen1

Hello,

I am working on modifying a WAB app that a previous employee deployed on our web server in September 2016 and the WAB build date was 6/22/2016. I created labels for one of the layers on the ArcGIS online map through the "create labels"/ "manage labels" tool. The labels show up as expected/ configured when I view the web map, however the created labels do not show up on the WAB app.

I did find this thread ArcGIS online map not displaying lables on Web appbuilder app , which suggests that it should have been fixed with a patch in December 2016, but that is not the case for me. Is there a file in my deployed web app that I should manually be modifying in order for these labels to show up?

Thank you for your help!

EDIT: I did add {"showAttribution":false,"showLabels":true} to the "mapOptions" in the main config.json file.

Mohd_Afiq_AzimMd_Darom

Good day Aaron,

I hope you are doing great. Please find below the solution to this issue:

The layers being used to label had not been published as hosted feature layers. Allow me to assume it had been added as zipped shapefile directly into the web map. Once the feature layers published using the workflow below, I am sure the label will work as expected:

1) Go back to the Item Details page

2) On the right hand side > click on Publish.
3) Once the layers have been published as hosted feature layer > add it to the original web map.
4) Recreate the labels with the new layers > Labels will appear in the web application

Hope this solution will help others who has a similar issue as well.

Have an excellent day ahead!

Regards,

- Afiq