User gets error logging on saying you cannot sign into the organization. The organization has reached its user limit. But, the organization has users available and the user has an account.
I would suggest having an administrator log in and check to see if any licenses are assigned to users that aren't available in the organization. Also, get in touch with tech support, they can help investigating what is happening, but I'd suggest having the administrator of your organization start the conversation with tech support.
Thanks,
Kelly
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