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ArcMap crashes when selecting elements

JamesHarrington

Hello -

I have a recurring problem with map files. In Layout view, when I select multiple elements by dragging a box, I get the dialog 'ArcMap has stopped working'. Sometimes this happens when selecting a single element or resizing an element.

I've had limited success in fixing it, usually by re-creating the map from scratch, and copying the layers and elements from the bad map file.

Any ideas why this happens, and what can be done to prevent or remedy it?

thanks,

james

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JamesHarrington

I don’t see any way to do this

AdrianWelsh

James, it would help to mark this thread as "answered" to close it out (either "assumed answered" or mark your response as the correct response).

JamesHarrington

Thank you-

I found the problem. There was a layout element that was composed of multiple elements in a group that was causing the problem. I re-created it and replaced it. Not sure what was causing the shut down with the original element..

JayantaPoddar

First, try Resetting your ArcGIS application profile‌

If the issue still persists, try

Disconnecting the attached printers from the system hosting ArcMap.

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