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PrintTask Error with FeatureLayer selection

ScottDavis3

Using ArcServer 10.1 and JSAPI 3.1. Printtask works when selection of a featurelayer under a feature service is empty. After a selection is made the follow error occurs:

Layer "graphicsLayer0": Failed to create layer from service at http://darkside:6080/arcgis/rest/services/TheAddresser/YorkCounty_SDE/FeatureServer/0. Failed to execute (ExportWebMap). Failed to execute (Export Web Map).

This feature service is secured. Anyone have any ideas? Sample code below.

        var printTask = new esri.tasks.PrintTask(url);
        var templateP = new esri.tasks.PrintTemplate();
        templateP.format = "PDF";
        templateP.layout = "85x11";
        templateP.preserveScale = true;
        template.layoutOptions = { titleText: '', authorText: "ME", scalebarUnit: 'Feet', legendLayers: [] };
        var params = new esri.tasks.PrintParameters();
        params.outSpatialReference = map.spatialReference;
        params.map = map;
        params.template = templateP;
        printTask.execute(params, function (result) {
            window.open(result.url);
            hideWorking();
        }, function (err) {
            errorWin(err, 'printMap');
        });

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Accepted answers

All comments

CarlosKrefft

Apparently using printing IWA secured services is no longer supported in 10.4.x because of a vulnerability that existed. So instead of fixing the vulnerability the capability was removed. Wonderful.

KatieReiter

Has a solution been found for this bug yet? I am also having the same issue.

DonCavinessGeo

Having to sign in will not work in a production environment (tokens are a necessity), but apparently there is an issue with the authentication service running in my instance of ArcGIS Server 10.1. Up until now I haven't had any issues using secure services. I will case that error down and see if that resolves the issue.

JohnGravois

i was suggesting that you test using our own sample secured service first. in this application the token is not stored in the application or in a proxy, but rather allows you to authenticate onLoad of the application by passing the credentials user1/user1.

first try printing our sample service, then switch to your own secure service (and after that, your own print service)

DonCavinessGeo

I don't see how this sample will help since none of the services in it use a token? I can get non secure services to work, with a selection or not.

JohnGravois

not sure why you responded to this thread then, but ok....

you can use the same sample app to test sending a print request without making a selection on the layer.

DonCavinessGeo

I think I should clarify my problem. I'm not trying to do a selection on a featurelayer. I'm trying to use a print service that contains multiple secure services. Here is the post I started http://forums.arcgis.com/threads/80495-Print-Secure-Services-using-10.1-Print-Service. The error that I get is easily reproduce using the sample OOTB sample server 6 print service. Any suggestions? Keep in mind that I have set up the custom print service that was mentioned earlier.

JohnGravois

even with the OOTB sample server 6 print service, i can't reproduce the error anymore in this sample app...

(update the proxy reference and use the identity manager to login with the credentials user1/user1)

hopefully, after you confirm that the same works on your end you can work backwards to see whether its your featureLayer or your print service.

printFeatureSelection.txt.zip

DonCavinessGeo

I have followed those instructions to create a print service for secured content. However, I get the same error as before. The print service cannot access my secure services. Any idea as to what the issue might be?

JohnGravois

have you followed these instructions to publish a print service specifically for secure content?

DonCavinessGeo

Has a solution to this been found? I'm trying to print secure services as well and I'm getting errors.

JohnGravois

i was able to reproduce the error you described, so i logged the following defect on your behalf.

[NIM085348: Error is returned when attempting to pass a print request which includes a secure featureLayer with an active selection.]

for others encountering this issue, please feel free to contact technical support and add your name to the list of customers who are affected. thanks for bringing this to our attention!

JulianaCastillo

Did you ever find a solution for this?
I'm having the same issue.

Juliana

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