ArcGIS Desktop not authorized

Question

I'm an instructor teaching ArcGIS. I had may students install ArcGIS Pro and Map (with an esri authorized EVA). ArcGIS Pro works fine, but when they try and launch ArcMap, they receive the following message. Any ideas as for how to fix this?

Thank you for your help.

LarryAdgate · Answer

ArcPro is typically licensed through ArcGisonline. If you do this you will not have problems with the other.

Larry

BryanKrouse1 · Answer

Rachel,

Thank you for the response. I will check with the students to see.

Bryan

rachelg_esri · Answer

Hello Bryan,

When you authorized ArcMap, did you authorize as a Basic, Standard, or Advanced license?

Please be sure that in ArcGIS Administrator > Desktop (on the left) the correct level has been chosen. Sometimes we see this error if, for example, a Basic license was applied but Advanced is selected.

Best regards,

Rachel G

Esri Support Services