Issues importing GIS from arcgis.gis in ArcGIS Pro 3.5.1

Question

I'm getting the following error when I try and import GIS from arcgis.gis on ArcGIS Pro 3.5.1. Has anyone else come across this issue? from arcgis.gis import GIS File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\__init__.py", line 3, in from arcgis.auth.tools import LazyLoader File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\__init__.py", line 1, in from .api import EsriSession File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\api.py", line 11, in from ._auth import ( File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\_auth\__init__.py", line 2, in from ._pki import EsriPKIAuth File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth\_auth\_pki.py", line 6, in from ..tools import parse_url, assemble_url File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth ools\__init__.py", line 3, in from ._adapter import EsriTrustStoreAdapter File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\arcgis\auth ools\_adapter.py", line 10, in from cryptography import x509 File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\cryptography\x509\__init__.py", line 7, in from cryptography.x509 import certificate_transparency, verification File "C:\Tools\arcgispro-py3-user-env\Lib\site-packages\cryptography\x509\certificate_transparency.py", line 8, in

DanPatterson · Answer

Open a python window within arcgis Pro then and enter

from arcgis.gis import GIS

if it doesn't raise an error, then the arcgis module is working fine using the arcgispro-py3 environment.

You might want to preface the above with a basic import

import arcgis

and see if that works if the aforementioned doesn't

if it doesn't, then you have installation issues.

Running a "python script" doesn't guarantee anything, you need to know if you are using the base arcgispro-py3 environment or a clone or a separate conda environment.

Pro can handle scripts/commands when they are run from within their python window, arctoolbox tools or their jupyter notebook environment, anything else needs to be tested.

JamesHead-Mears1 · Answer

Sorry for the lack of info. It's via a python script I put together so I'm guessing Pro?

It is working in arcgis 2.3.0 bundled with ArcGIS Pro 3.3.1 but not in arcgis 2.4.1 bundled with ArcGIS Pro 3.5.1

DanPatterson · Answer

Where are you running this from? (python notebook within Pro, jupyter notebook etc etc)

version of the api?

ArcGIS API for Python

if it can't be resolved simply, then raise an Issue on

Esri/arcgis-python-api: Documentation and samples for ArcGIS API for Python

since they tend to not to follow Community as much