Hello,
I have administrative privileges in my ArcGIS Online Organization and manage a large number of users. Our administration recently renewed our subscription and with it came add-on license changes (not all licenses were renewed). I need to convert a significant number of licenses that are no longer available and considered "expired" over to a new license type for the same application (Drone2Map); however, I cannot see or find a way through the interface to find the expired license type and unassign it so I can assign the new one.
Can anyone please help?