Field Maps crashing due to NullPointerException

Question

Using ArcGIS Online (v 2024.1) Field Maps on a Samsung tablet we are experiencing regular crashing. Having checked the logfile there are multiple instances of [DEBUG (error)] - Uncaught Exception! with the following issue:

java.lang.NullPointerException: Attempt to invoke virtual method 'float android.view.MotionEvent.getX(int)' on a null object reference at com.esri.arcgisruntime.mapping.view.DefaultMapViewOnTouchLis

Attempt to invoke virtual method 'float android.view.MotionEvent.getX(int)' on a null object reference

Is this a bug?

Is there a workaround?

ColinLawrence · Answer

@OliverIshmael Thanks for the reply. Have you been able to narrow it down to the attaching of photos? Are these photos being taken from within the app or attached from storage? If its only happening for new photos can you try attaching from storage as a workaround?

OliverIshmael · Answer

Hi @ColinLawrence , apologies for the delay. In each case the user had created a feature and was in the process of adding data to the fields and attaching photos. They are using a Samsung Galaxy Tab Active Pro SM-T545, with Android 11.

ColinLawrence · Answer

Hi @OliverIshmael , do you know what workflow you are performing when the app crashes? For example, opening a map or editing a feature. Also, what tablet model and OS version is it?