Performance lente d'ArcGIS Online pour une utilisation en classe

Question

<\/HEAD>Quelqu'un d'autre remarque-t-il qu'ArcGIS Online fonctionne lentement lorsqu'une classe entière l'utilise ? J'ai 60 à 80 étudiants de premier cycle qui travaillent sur un exercice donné, c'est-à-dire que tous effectuent les mêmes opérations sur les mêmes données d'entrée. Nous constatons que les buffers prennent plus de 10 minutes, parfois beaucoup plus longtemps, alors que pour moi cela prenait moins d'une minute lors de la mise en place de l'exercice. Comme vous pouvez l'imaginer, c'est très frustrant et cela décourage les étudiants d'utiliser le service à l'avenir.<\/P> <\/P> Est-ce un problème connu et, plus important encore, y a-t-il quelque chose que nous pouvons faire pour accélérer les choses ?<\/P> <\/P> J'ai essayé de faire enregistrer aux étudiants leurs propres copies des couches d'entrée avant de lancer les processus d'analyse, mais cela ne semble pas aider.<\/P><\/BODY><\/HTML>

PaulHolloway1 · Answer

Katy - did you ever figure this out? I'm seeing a similar thing...

KatyAppleton1 · Answer

Apologies for the delayed reply due to the festive break. I raised it with Esri UK support who said much the same. From subsequent classes it does seem to be a local network inadequacy, as a couple of students running their own laptops at the same time, using the wireless network, saw no slowdown. Only those using lab desktop machines on the wired network were affected.

I will pursue with our local IT, but I expect more questions from them about the typical traffic generated, which UK support have not answered. What I am not sure about is the traffic flow for running something like a buffer. I (naively) assumed it was something like: the command is sent from the local machine, the tool runs on a server somewhere using the input also held in the cloud, creates the output in the cloud and then that output is delivered back to the local user. In that situation the only network traffic is sending the command and receiving the output, which seems trivial (the layers are very simple), so I don't understand the slowdown. There must be more to it?

I'm happy to accept it's not an AGOL limitation, but it would still be useful to know if anyone else has experienced the same and seen it resolved through network infrastructure improvements.

DouglasCochran · Answer

We have not typically seen this reported and ArcGIS Online averages tens of thousands of users an hour. It could be something within your internal infrastructure? Let's investigate this further by contacting Esri technical support.