Description of the survey: * Prompts the user to collect various information regarding the conditions at snow survey sites. * A main feature of the form is a repeat section in which snow depths are entered for a sequence of 10 sampling locations. Description of the problem: * Once a survey is sent and received by ArcGIS Online, sample depth values will often be lost, seemingly at random. The field for these values is required in the form. * Sometimes all ten snow depths are retained, and in some cases only one of the ten is (typically it's the tenth value in that case). * I have also submitted numerous test entries since discovering the issue and found that if I copy sent data to a new survey and send it again, different values will be missing (eg, the first time it was samples 1 ,2, 4, and 5 and the second time it’s just samples 2, 4, and 5). * This issue seems to have first occurred in mid December 2022 - leading me to suspect that it may be a glitch resulting from the update on December 6th. QC Snow Survey (Metric).xlsx Missing Snow Depth Values.jpg AlexaVlahakis_0-1724944430790.png AlexaVlahakis_1-1724944430804.jpeg

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Values from repeat section being lost randomly (Since Dec 2022)

ConnorPatrickDennehy

Description of the survey:

Prompts the user to collect various information regarding the conditions at snow survey sites.
A main feature of the form is a repeat section in which snow depths are entered for a sequence of 10 sampling locations.

Description of the problem:

Once a survey is sent and received by ArcGIS Online, sample depth values will often be lost, seemingly at random. The field for these values is required in the form.
Sometimes all ten snow depths are retained, and in some cases only one of the ten is (typically it's the tenth value in that case).
I have also submitted numerous test entries since discovering the issue and found that if I copy sent data to a new survey and send it again, different values will be missing (eg, the first time it was samples 1 ,2, 4, and 5 and the second time it’s just samples 2, 4, and 5).
This issue seems to have first occurred in mid December 2022 - leading me to suspect that it may be a glitch resulting from the update on December 6th.

QC Snow Survey (Metric).xlsx

Missing Snow Depth Values.jpg

AlexaVlahakis_0-1724944430790.png

AlexaVlahakis_1-1724944430804.jpeg

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Accepted answers

ConnorPatrickDennehy

Update: Esri support was able to identify the issue.

BUG-000152027: When adding a value in a repeat question without clicking the Done or Checkmark icon button on an iOS or Android device, the ArcGIS Survey123 field app does not return the calculated data.

Workaround for now is:

Submit the survey using a web browser.
Always select the Done or Checkmark icon on the keyboard on the mobile device before selecting the '+' plus icon to record another data point.

All comments

dougbrowning

I would bet it is repeat count. It has burned me so many times on this. Esp drafts and copy. It is something with the way it loads repeats when there is a repeat count. It does all at once vs growing. Most of these issues are when there is a formula in repeat count - which you have, your formula is almost identical to the one that got me really. I think something happens like it evaluates repeat count before snow_present so it briefly goes back to 1 then evals to 10 and adds the repeats back or vise versa.

Few things to try. Have a field that calcs repeat count and set it to once() or maybe the new calculation mode set to manual. Basically try to get the repeat count to not recalc all the time. This can be tricky.

Other option, which is what I do now, is to take out repeat count totally. Then instead just count up yourself and then set a constraint on that number. You will have the case where the user can add past 10 and get to 11 but they can't save. I added a red warning note like Opps went to far delete this record. Not perfect but it has been way, way more solid. I have a write up posted somewhere on this if you need more to gone on.

In the end I took repeat count out anywhere it would be a formula. Just not stable. Spent many hours on it and with the 123 team and this was the best choice.

Hope that helps

ConnorPatrickDennehy

Hi Doug,

Thank you for taking the time to share your knowledge on the matter. Unfortunately, even after removing my repeat_count clause entirely, the disappearance of repeat section values still persists.

dougbrowning

And you tried a test from the beginning and not opening up old ones?

Do you have this setting on the begin repeat line?

query allowUpdates=true in the column bind::esri:parameters

ConnorPatrickDennehy

Yes, I was testing with new surveys. I didn't have that setting but I've added it now and it has not fixed the issue.

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