Label showing in wrong spot - Map Viewer

Question

Hi AGOLers,

Has anyone had any issues with labels showing over the wrong polygons in Map Viewer. I noticed this the other day. Screenshots below.

I've checked that the polygons are not overlapping and that I haven't accidently put the wrong number in the field the label pulls from.

The 11 showing below should be over the highlighted blue area. It's sitting in the tan area next to 1, which is misleading.

Same with the 7 at the top right of the yellow. It should show in the brown area, but is instead in the yellow area which is classified as 13.

It doesn't look like there are labeling controls (like Maplex) in Map Viewer. I'm wondering if it is trying to centralise one label per polygon, putting the label in a central location but which happens to not be on the correct polygon.

Laura · Answer

Up vote this idea! https://community.esri.com/t5/arcgis-online-ideas/more-label-settings-in-webmaps/idc-p/1503636#M11427

Justin_Greco · Answer

Its not an issue with the new Map Viewer, Instant Apps or Experience Builder themselves, but a current limitation of the 4.x JavaScript SDK which they are built on.  I've been waiting for this to be resolved too, but looks like it possibly could be addressed in the October release.  I have noticed that in the "next" version of the JavaScript SDK, which is basically the beta version of the next version of the SDK, in this case 4.28, the issue of the labels falling outside of the feature's boundary has been resolved.  I don't see it noted in the change log, so can't guarantee it will be in the final 4.28 release.

Here is the labeling at 4.27, notice the CM label for the highlighted zoning polygon is falling on the OX-3 polygon.

Here is it with the next version:

Again, just because its in the next version currently, doesn't mean it will make it to the final release, but is definitely a good sign that its being worked on.  Also doesn't look like it will reposition the label as you pan or zoom yet, it stays at the centroid of the polygon.

RyanBohan · Answer

Has anyone found a way to adjust labels for the new map viewer or Instant Apps?  In looks better in webapp classic, however with those retiring in 2025, I would rather not use it.

The map below is a coastal zone, and the only label showing in the new map viewer/ Instant Apps is outside of the coastal zone.