Hi,
I recently upgraded to version 3.0 and when I open a old project file that contains pictures they show up blank.
There should be a table instead of a blank box, I was wondering if I should reinstall version 2.9 to fix this?
Thank You.
Thank you for that information! With a copied excel table I can reproduce what you are seeing. This a bug that needs to be addressed, hopefully in a 3.0 patch. Unfortunately I don't have a good work around at this time other than recreating the table in 3.0 or going back to 2.9.
Changes were made to how pictures are stored in ArcGIS Pro 3.0 to make the projects faster and smaller. While it should not have happened, it's possible that change created a bug where your picture isn't drawing properly in 3.0. What kind of picture file is missing (i.e. JPEG, PNG, TIFF)? Could you please reach out to support? They can troubleshoot the issue and log a bug you can track with the development team to address as soon as possible. The support website is https://support.esri.com/en/products/desktop/arcgis-desktop/arcgis-pro.
It's tables from an excel file. I copy and paste them directly into the ArcGIS project file in layout view. It shows up as a picture in the Table of Contents. There's no local path to it and I think its embedded directly to the project file. Could this be why it doesn't show up?
Here are the bug IDs if anyone wants to track the issues above:
BUG-000150818 Data copied from excel is a picture in layout. That picture is not visible after upgrading to 3.0
BUG-000150812 In some scenarios, placing your mouse in the "Path" control causes the picture to disappear.
Here is a link to a similar thread - https://community.esri.com/t5/arcgis-pro-questions/table-from-excel-as-picture-not-working-in-arcgis/m-p/1191954#M57189
To add to this thread, it doesn't seem that I can get ANY image files to add to a layout in ArcGIS Pro 3.0! I have added images to layouts frequently in 2.x but the Insert>Image function seems to leave a blank box, at least with .jpg and .png files I have tried. I have cleared my display cache and such, even tried closing and reopening Pro, but still I cannot get any image file to actually show on a layout, and if I export the layout the Insert Image box is still blank. This is actually a rather serious problem, as we use Pro layouts to create final deliverables to display GIS work, and to make these visually appealing the inclusion of image files is fairly standard practice. Is this an extension of the current issue, or otherwise a known bug? If not, I'll just take it to support.
Hello James,
I would recommend taking it to Support. The other bugs mentioned in this thread are related to specific workflows.
Hi James,
Based on your description I would say this is a different issue than BUG-000150818. I'm not aware of any issues with inserting a picture using the Insert Picture command from the ribbon. I have tested this quite a bit using ArcGIS Pro 3.0. It is possible that there is something specific about your data/file structure/workflow that we did not account for in our testing.
Without additional information I cannot even guess at what the problem might be. Please contact support at https://support.esri.com/en/contact-tech-support. We will keep an eye out.
Thanks!
Tom
I am having major issues in 3.0 when exporting layouts to PDF. My Pro Layout will look fine with the right pictures but when I export to PDF the PDF will populate random default pictures. We absolutely do not want to see random pictures on our sheets. The pictures that are supposed to be blank are the ones that are populating these randomly. I had to go back to 2.9 which was a pain because we cannot use much from 3.0. I really would like to use 3.0 because going back has created more issues.
Hi Brandon,
Sorry you are running into this issue.
I was able to reproduce a PDF output with the wrong picture - the picture should have been blank - for a map series page where the picture element source was an attachment using ArcGIS Pro version 3.0.3. Unfortunately this is a bug in Pro 3.0. It should be addressed in the Pro 3.1 release.
In the meantime, you can work around the issue by exporting via the Python window instead of the export pane. You can learn more about exporting a map series via Python here https://pro.arcgis.com/en/pro-app/latest/arcpy/mapping/mapseries-class.htm.
Here is a sample script you can paste in the Python window to export all layouts in a project to PDF.
##Export Map Series to PDF aprx = arcpy.mp.ArcGISProject("CURRENT") lyt = aprx.listLayouts()[0] ms = lyt.mapSeries ms.exportToPDF(f"C:\Temp\{lyt.name}.pdf", "ALL", resolution=300) print("Done")
Hope this helps!
Hello Aubri,
Just had exactly this excel-picture-path thing happen between 3.3.1 and 3.3.2 - which I upgraded to the other week. All my excel picture lab-boxs are blank now! Had a colleague open the same project in 3.3 and the pics showed up fine. I'm rolling back
essssriiiiii!! - Please patch 3.3.2 for this issue, I know of savvier ways to pull in lab data to labels, but we get many old maps from others to work on and this excel-picture-on-top-layout thing is a common practice
I am so sorry you are seeing this behavior again! I did a copy/paste from excel as a picture in 3.2, 3.2., 3.2.2, 3.2.3, 3.2.4, 3.3, 3.3.1, and 3.3.2 and opened all of those in 3.3.2. Every time I got the picture to appear as expected. So I'm not sure what's different about you are doing and what I am doing. If you can, I recommend reaching out to tech support as they can troubleshoot your issue and send it on to the appropriate development team to be fixed if they can't find a solution. Again, I'm sorry I know that's really frustrating.
You are not alone with this recent issue! Were you able to find a solution? It's odd because I can't see my colleague's or any, regardless of author, if it was done before the update. But items created after the update show fine.
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